Rossette Tolosa
Adelaide,SA
Summary
Dynamic and results-driven professional with extensive experience at Mayfair Hotel, excelling in employee training and quality control. Proven ability to enhance customer service and maintain high hygiene standards in fast-paced environments. Expertise in housekeeping and kitchen safety, fostering team collaboration to achieve operational excellence.
Overview
2
2
years of professional experience
Work History
Housekeeping
Mayfair Hotel
Adelaide, SA
03.2023 - Current
- Conducted training for new housekeeping staff on cleaning techniques and equipment usage.
- Sanitized sinks, mirrors, toilets, and showers to maintain hygiene standards.
- Maintained clean floors by sweeping, scrubbing, and waxing throughout property.
- Replaced sheets and pillowcases daily while ensuring hospitality corners enhanced guest comfort.
- Created written reports summarizing daily departmental activities for management review.
- Inspected rooms and completed room checklists to ensure quality control.
Kitchen Hand
Cafe Strand
Adelaide, SA
01.2023 - 04.2023
- Washed, peeled and cut fruits and vegetables to prepare for cooking or serving.
- Managed garbage disposal and recycling in accordance with kitchen protocols.
- Maintained order and cleanliness of work areas to conform with health codes.
- Maintained a neat work station throughout shift hours.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
Education
Some College (No Degree) - Cookery And Hospitality Management
Queensford College
Adelaide02-2025
Skills
- Customer service
- Time management
- Employee training
- Team collaboration
- Housekeeping expertise
- Kitchen safety
- Food sanitation
- Quality control
- Work coordination
Accomplishments
- Best Helper Award and Team Leading
References
References available upon request.
Timeline
Housekeeping
Mayfair Hotel
03.2023 - Current
Kitchen Hand
Cafe Strand
01.2023 - 04.2023
Some College (No Degree) - Cookery And Hospitality Management
Queensford College
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