Experienced with administrative support, including scheduling, correspondence, and office management. Utilizes organizational skills to maintain efficient workflows and ensure task completion. Knowledge of communication techniques to facilitate smooth interactions within team and with clients.
Experienced individual providing high-quality administrative support to various departments. Highly organized and detail-oriented with great multitasking and task prioritization skills.
Ability to work in a team and independently
Confidentiality of Company/Organization information.
Confidentiality of Company/Organization information.
Overview
19
19
years of professional experience
Work History
Assistant to Supply Chain Director
L'Oreal Vietnam
11.2022 - 05.2024
Assisted the Director in daily operations.
Assisted the Director in managing and monitoring the work of the Division/Project in charge.
Conveyed the Director's opinions and directions to Partners/Customers/Divisions/Staffs.
Prepared periodic or irregular reports to Directors/Departments.
Reported on the work results and performance of the Divisions to the Director.
Tracked the progress of the Company's work items, HR-related issues, support budgeting, and monitor budget sources.
Participated in giving opinions, making suggestions for process improvement when necessary.
Senior Specialist - Application Operation
Novaland Group
01.2022 - 11.2022
Responsible for Supporting Operation of E-Approval System/ FAST/CRM.
Trained Users.
Participated in the deployment/testing phases - test cases, coordinating actual test execution with key personnel - Key users, supporting the testing process or using application testing .
Reviewed and wrote detailed documents for application operation. Includes: Operation Manual, Instruction Manual…
Responsible for managing change requests, adding features from Business Departments, writing user requirements documents and transferring them to the Project Development or Partners..
Cooperated with the Project Deployment Team to support and operating of Applications after deployment.
Assistant to IT Director
Central Group Vietnam
04.2005 - 08.2020
Managed Company’s IT Helpdesk system.
In charged of IT Procurement.
In charged of SAP - FICO module.
Coordinated with IT team in developing project plans for prioritized initiatives.
Worked with IT team to resolve problems, improving operations and providing exceptional customer service.
In charged of managing KPI report for IT Department.
Drafted implementation guidance documents for divisions, and at the same time issuing responses to other departments in the Company related to the IT department.
Arranged annual travel / Team building activities
Managed/Organized diaries, meetings and appointments of IT BODs with IT Teams or other Departments.
Education
Certificate III - Ageing And Disability Individual Support
InterCare Training
Melbourne, VIC
02-2026
Bachelor of Arts - English
Ha Noi Open University
Ho Chi Minh City - Vietnam
05-2015
Certificate - Secretary And Assistant Director
University Of Economics And Law
Ho Chi Minh City - Vietnam
08-2010
Bachelor of Arts - Information Library
Ho Chi Minh City College of Culture
Ho Chi Minh City - Vietnam
10-2003
Skills
Fast learner
Time management
Computer skills
Attention to detail
Team collaboration
Data entry
Problem-solving
Support services
Administrative duties
Administrative tasks
Microsoft Office Suite
Meeting scheduling
Online research
Timeline
Assistant to Supply Chain Director
L'Oreal Vietnam
11.2022 - 05.2024
Senior Specialist - Application Operation
Novaland Group
01.2022 - 11.2022
Assistant to IT Director
Central Group Vietnam
04.2005 - 08.2020
Certificate III - Ageing And Disability Individual Support
NATIONAL BUSINESS MANAGER - CHEMIST WAREHOUSE at L'OREAL AUSTRALIA - L'OREAL DERMATOLOGICAL BEAUTYNATIONAL BUSINESS MANAGER - CHEMIST WAREHOUSE at L'OREAL AUSTRALIA - L'OREAL DERMATOLOGICAL BEAUTY
Cultural Program Coordinator / Senior Aboriginal Community Engagement & Youth Worker at headspace Murray BridgeCultural Program Coordinator / Senior Aboriginal Community Engagement & Youth Worker at headspace Murray Bridge