Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rosy (Thi Hong Hoa) Nguyen

Murray Bridge,SA

Summary

  • Experienced with administrative support, including scheduling, correspondence, and office management. Utilizes organizational skills to maintain efficient workflows and ensure task completion. Knowledge of communication techniques to facilitate smooth interactions within team and with clients.
  • Experienced individual providing high-quality administrative support to various departments. Highly organized and detail-oriented with great multitasking and task prioritization skills.
  • Ability to work in a team and independently
  • Confidentiality of Company/Organization information.
  • Confidentiality of Company/Organization information.

Overview

19
19
years of professional experience

Work History

Assistant to Supply Chain Director

L'Oreal Vietnam
11.2022 - 05.2024
  • Assisted the Director in daily operations.
  • Assisted the Director in managing and monitoring the work of the Division/Project in charge.
  • Conveyed the Director's opinions and directions to Partners/Customers/Divisions/Staffs.
  • Prepared periodic or irregular reports to Directors/Departments.
  • Reported on the work results and performance of the Divisions to the Director.
  • Tracked the progress of the Company's work items, HR-related issues, support budgeting, and monitor budget sources.
  • Participated in giving opinions, making suggestions for process improvement when necessary.


Senior Specialist - Application Operation

Novaland Group
01.2022 - 11.2022
  • Responsible for Supporting Operation of E-Approval System/ FAST/CRM.
  • Trained Users.
  • Participated in the deployment/testing phases - test cases, coordinating actual test execution with key personnel - Key users, supporting the testing process or using application testing .
  • Reviewed and wrote detailed documents for application operation. Includes: Operation Manual, Instruction Manual…
  • Responsible for managing change requests, adding features from Business Departments, writing user requirements documents and transferring them to the Project Development or Partners..
  • Cooperated with the Project Deployment Team to support and operating of Applications after deployment.



Assistant to IT Director

Central Group Vietnam
04.2005 - 08.2020
  • Managed Company’s IT Helpdesk system.
  • In charged of IT Procurement.
  • In charged of SAP - FICO module.
  • Coordinated with IT team in developing project plans for prioritized initiatives.
  • Worked with IT team to resolve problems, improving operations and providing exceptional customer service.
  • In charged of managing KPI report for IT Department.
  • Drafted implementation guidance documents for divisions, and at the same time issuing responses to other departments in the Company related to the IT department.
  • Arranged annual travel / Team building activities
  • Managed/Organized diaries, meetings and appointments of IT BODs with IT Teams or other Departments.



Education

Certificate III - Ageing And Disability Individual Support

InterCare Training
Melbourne, VIC
02-2026

Bachelor of Arts - English

Ha Noi Open University
Ho Chi Minh City - Vietnam
05-2015

Certificate - Secretary And Assistant Director

University Of Economics And Law
Ho Chi Minh City - Vietnam
08-2010

Bachelor of Arts - Information Library

Ho Chi Minh City College of Culture
Ho Chi Minh City - Vietnam
10-2003

Skills

  • Fast learner
  • Time management
  • Computer skills
  • Attention to detail
  • Team collaboration
  • Data entry
  • Problem-solving
  • Support services
  • Administrative duties
  • Administrative tasks
  • Microsoft Office Suite
  • Meeting scheduling
  • Online research

Timeline

Assistant to Supply Chain Director

L'Oreal Vietnam
11.2022 - 05.2024

Senior Specialist - Application Operation

Novaland Group
01.2022 - 11.2022

Assistant to IT Director

Central Group Vietnam
04.2005 - 08.2020

Certificate III - Ageing And Disability Individual Support

InterCare Training

Bachelor of Arts - English

Ha Noi Open University

Certificate - Secretary And Assistant Director

University Of Economics And Law

Bachelor of Arts - Information Library

Ho Chi Minh City College of Culture
Rosy (Thi Hong Hoa) Nguyen