Roukaya Kamaleddine
Summary
Energetic and collaborative individual with passion for teamwork and customer satisfaction. Understands importance of effective communication and problem-solving. Committed to contributing positively and making meaningful impact on team goals.
Overview
3
3
years of professional experience
Work History
Team Member
Kmart
10.2024 - Current
- Developed strong customer service and product knowledge skills to enhance personal performance.
- Addressed and resolved customer complaints in polite and professional manner.
- Assisted with inventory counts and stocking of merchandise.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Operated cash registers, taking payments and issuing customer receipts.
- Kept work areas clean, organized, and safe.
Causal Team Member
Mcdonalds
12.2022 - 07.2023
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Collaborated with team members to quickly fill large orders and serve large parties.
- Provided support to crew members, facilitating quick food preparation and delivery.
- Maintained cleanliness and organization of the dining area, ensuring a pleasant atmosphere for customers.
- Responded to customer inquiries and concerns with empathy and professionalism, working to resolve issues in a timely manner.
Work Experience
Lil hide out cafe
05.2023 - 05.2023
- Maintained cleanliness and order of kitchen prep areas and appliances as well as convenient organization of ingredients.
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
- Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
- Served customers and followed outlined steps of service.
Education
High School -
Bankstown Girls High School
Bankstown, NSW10-2024
Skills
- Processing customer transactions
- Cash Register Operations
- Team Collaboration
- Cleaning and Sanitation
- Organisational skills
- Creativity
- Problem solving
- Communication
Timeline
Team Member
Kmart
10.2024 - Current
Work Experience
Lil hide out cafe
05.2023 - 05.2023
Causal Team Member
Mcdonalds
12.2022 - 07.2023
High School -
Bankstown Girls High School
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