Roukaya Taha
Preston,NSW
Summary
Motivated and customer-focused professional seeking a retail position where I can utilise my excellent interpersonal skills, sales expertise, and passion for delivering exceptional service to drive sales and enhance the customer experience. The ability to provide exceptional customer service through active listening and problem solving.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Customer Service
Fitness House Ladies
01.2022 - 01.2023
- Providing exceptional customer service by resolving inquiries, concerns, and complaints to ensure customer satisfaction and foster long-term loyalty
- Building positive relationships and maintaining a friendly environment
- Responded to customer inquiries and provided information on gym activities, such as exercise classes, personal training sessions and gym facilities
- Collaborated with team members to maintain a hygienic and organized environment
- Operated the cash register accurately, processed cash, credit, and debit card transactions efficiently, and maintained a balanced cash drawer
Education
Graduate -
East Hills Girls Technology High School
01.2023
Skills
- Great customer service and communication skills
- Excellent problem-solving skills and the ability to handle customer concerns
- Ability to work collaboratively in a team-oriented environment
- Ability to build rapport with customers and provide personalised assistance
- Effective Communication
- Great multitasking Abilities
- Ability to speak fluent in Arabic
References
Fitness House Ladies, Manager, 0406 966 906
Hobbies and Interests
- Sports
- Collaborating with others
Certification
- Provide cardiopulmonary resuscitation
- Provide basic emergency life support
- Provide First Aid
Languages
English
Native or Bilingual
Arabic
Native or Bilingual
Timeline
Customer Service
Fitness House Ladies
01.2022 - 01.2023
Graduate -
East Hills Girls Technology High School
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