Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Roula Elmakdassi

Fraser Rise

Summary

Dynamic and results-driven professional with extensive experience at Mecca Pty Ltd, excelling in team motivation and operational oversight. Proven track record in enhancing productivity and fostering collaboration, while implementing effective problem-solving strategies. Adept at training and mentoring staff to achieve high performance and customer satisfaction.

Overview

10
10
years of professional experience

Work History

Team Leader

Mecca Pty Ltd
Tullamarine, VIC
09.2022 - 04.2025
  • Managed daily operations, delegating tasks appropriately to ensure smooth functioning of the facility.
  • Taught employees how to collaborate on daily job tasks and achieve service targets.
  • Coordinated with General Manager in different operational issues and promotional activities.
  • Mentored new hires, guiding them through their roles while providing ongoing support for professional growth opportunities.
  • Trained and guided team members to maintain high productivity and performance metrics.

Assistant Manager of Operations

Rising Sun Hotel
South Melbourne Vic
09.2020 - 08.2022
  • Managed daily operations, delegating tasks appropriately to ensure smooth functioning of the facility.
  • Taught employees how to collaborate on daily job tasks and achieve service targets.
  • Coordinated with General Manager in different operational issues and promotional activities.
  • Mentored new hires, guiding them through their roles while providing ongoing support for professional growth opportunities.
  • Trained and guided team members to maintain high productivity and performance metrics.

Director of Business Development

Cafe on Bourke
Melbourne, VIC
05.2015 - 08.2020

Oversaw operations of family business for more than five years.

Ensured adherence to business standards to enhance customer satisfaction.

Education

Diploma - Beauty Therapist

Australian Collede of Hair Design And Beauty
Melbourne, VIC
05.2016

Skills

  • Teamwork and collaboration
  • Problem-solving
  • Attention to detail
  • Team motivation
  • Work Planning and Prioritization
  • Overseeing daily activities
  • Conflict resolution
  • Safety
  • Team building

Languages

Arabic
Full Professional
English
Native or Bilingual

Timeline

Team Leader

Mecca Pty Ltd
09.2022 - 04.2025

Assistant Manager of Operations

Rising Sun Hotel
09.2020 - 08.2022

Director of Business Development

Cafe on Bourke
05.2015 - 08.2020

Diploma - Beauty Therapist

Australian Collede of Hair Design And Beauty
Roula Elmakdassi