Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Roula Elmakdassi

Fraser Rise

Summary

Dynamic and results-driven professional with extensive experience at Mecca Pty Ltd, excelling in team motivation and operational oversight. Proven track record in enhancing productivity and fostering collaboration, while implementing effective problem-solving strategies. Adept at training and mentoring staff to achieve high performance and customer satisfaction.

Overview

10
10
years of professional experience

Work History

Team Leader

Mecca Pty Ltd
09.2022 - 04.2025
  • Managed daily operations, delegating tasks appropriately to ensure smooth functioning of the facility.
  • Taught employees how to collaborate on daily job tasks and achieve service targets.
  • Coordinated with General Manager in different operational issues and promotional activities.
  • Mentored new hires, guiding them through their roles while providing ongoing support for professional growth opportunities.
  • Trained and guided team members to maintain high productivity and performance metrics.

Assistant Manager of Operations

Rising Sun Hotel
09.2020 - 08.2022
  • Managed daily operations, delegating tasks appropriately to ensure smooth functioning of the facility.
  • Taught employees how to collaborate on daily job tasks and achieve service targets.
  • Coordinated with General Manager in different operational issues and promotional activities.
  • Mentored new hires, guiding them through their roles while providing ongoing support for professional growth opportunities.
  • Trained and guided team members to maintain high productivity and performance metrics.

Director of Business Development

Cafe on Bourke
05.2015 - 08.2020

Oversaw operations of family business for more than five years.

Ensured adherence to business standards to enhance customer satisfaction.

Education

Diploma - Beauty Therapist

Australian Collede of Hair Design And Beauty
Melbourne, VIC
05.2016

Skills

  • Teamwork and collaboration
  • Problem-solving
  • Attention to detail
  • Team motivation
  • Work Planning and Prioritization
  • Overseeing daily activities
  • Conflict resolution
  • Safety
  • Team building

Languages

Arabic
Full Professional
English
Native or Bilingual

Timeline

Team Leader

Mecca Pty Ltd
09.2022 - 04.2025

Assistant Manager of Operations

Rising Sun Hotel
09.2020 - 08.2022

Director of Business Development

Cafe on Bourke
05.2015 - 08.2020

Diploma - Beauty Therapist

Australian Collede of Hair Design And Beauty
Roula Elmakdassi