Summary
Overview
Work History
Education
Skills
Certification
REFERENCE
Timeline
Generic

Rowan Burton

Summary

Currently a student studying a Bachelor of business. I am a Crowd controller with 2 years of experience monitoring patrons, checking IDs and dealing with unruly situations. Versatile and straight-forward individual committed to providing safe, enjoyable environment to guests. It has allowed me to develop my communication and team work skills through diverse environments.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Crowd Controller

ProLiquor
12.2021 - Current
  • Enhanced venue safety by conducting thorough checks and monitoring entry points.
  • Maintained crowd control during events, ensuring a safe and enjoyable experience for all attendees.
  • Assisted event organizers in developing efficient crowd management strategies for large-scale gatherings.
  • Provided excellent customer service, addressing attendee concerns and ensuring their needs were met throughout events.
  • Reduced incidents of disorderly conduct by implementing effective communication techniques when dealing with difficult situations.

Labourer

ACUG
12.2021 - 03.2022
  • Skilled at working independently and collaboratively in a team environment.
  • Self-motivated, with a strong sense of personal responsibility.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.

Education

Bachelor of Business -

Queensland University of Technology
Brisbane, QLD
11.2026

High School Diploma -

St. Joseph's Nudgee College
Boondall, QLD
11.2021

Diploma of Business -

Barrington College
Gold Coast, QLD
09.2021

Skills

  • Crowd Management
  • Time Management
  • Problem Solving
  • Conflict Resolution
  • Decision Making
  • Effective Communication
  • Customer Service

Certification

  • Responsible Service of Alcohol Certificate
  • Qld Class 1 Security Provider Licence
  • Covid-19 Infection Control Training Modules
  • HLTAID011 Provide First Aid

REFERENCE

Lynsey Hale- 0412 520 820 - lhl@nudgee.qld.edu.au


Timeline

Crowd Controller

ProLiquor
12.2021 - Current

Labourer

ACUG
12.2021 - 03.2022

Bachelor of Business -

Queensland University of Technology

High School Diploma -

St. Joseph's Nudgee College

Diploma of Business -

Barrington College
Rowan Burton