Rowan Cole
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. I would like to seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
23
23
years of professional experience
Work History
Owner/Operator
Grout Wizards Ringwood
10.2021 - Current
- Managed day-to-day business operations and carry out the works required with tile and grout restoration.
Director
Surface Systems Australia
07.2018 - 10.2021
- Running the operations of a wholesale trade supply business.
- Liaising with with all key stakeholders.
- Building and maintaining customer relationships.
- Assisted with sales and marketing strategies to foster achievement of revenue goals.
Owner/Operator
GroutPro Outer East
09.2014 - 06.2018
- Managed day-to-day business operations and performing tasks in relation to tile and grout restoration.
- Developing marketing strategies.
- Creating and developing techniques in a relatively new industry,
Service Manager
FlameStop Australia
07.2012 - 08.2014
- Service and pressure test fire extinguisher cylinders adhering to Australian standards.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Maintained records of service transactions and customer feedback for future reference.
- Hired, trained and supervised service staff members to meet business goals.
Combat Engineer
Australian Defence Force (Army)
02.2008 - 02.2012
- Performed the duties required of an Australian Soldier.
- Combat Engineers can wield a chainsaw, build a bridge, clear a minefield, build a road or airfield and use explosives to demolish a target.
Dental Technician
Eastside Castings
10.2000 - 01.2008
- Completed Apprenticeship with the qualification of Dental Technician.
- Removed excess metal or porcelain and polished surfaces of prostheses or frameworks using polishing machines.
- Completed repairs on various types of apparatus, monitoring work closely to maintain accuracy and meet patient needs.
- Supporting customer relations and completing administration tasks.
Education
Certificate III - Wall And Floor Tiling
Kangan Institute
Melbourne, VIC05.2017
Certificate III - Public Safety (Military Engineering)
The Australian Army
07.2008
Diploma - Dental Health Work (Dental Technology)
RMIT University
Melbourne, VIC05.2005
Certificate IV - Dental Technology
RMIT University
Melbourne, VIC05.2005
Skills
- Results Orientated
- Balanced Work Ethic
- Articulate Communication
- Training and Development
- Crisis Management
- Employee Relations
- Customer Service
- Leadership and People Development
- Approachable and Outgoing
Timeline
Owner/Operator
Grout Wizards Ringwood
10.2021 - Current
Director
Surface Systems Australia
07.2018 - 10.2021
Owner/Operator
GroutPro Outer East
09.2014 - 06.2018
Service Manager
FlameStop Australia
07.2012 - 08.2014
Combat Engineer
Australian Defence Force (Army)
02.2008 - 02.2012
Dental Technician
Eastside Castings
10.2000 - 01.2008
Certificate III - Wall And Floor Tiling
Kangan Institute
Certificate III - Public Safety (Military Engineering)
The Australian Army
Diploma - Dental Health Work (Dental Technology)
RMIT University
Certificate IV - Dental Technology
RMIT University
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