Rowan Gillies
Pimlico,Qld
Summary
I am a results-driven individual with a solid track record of delivering quality work. I am known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service.I am passionate about continuous learning and professional development.
I am a knowledgeable Training Specialist, successful at developing and overseeing site-based and online training programs. I am a decisive and disciplined professional with personable style and thorough approach.
I am a hardworking employee with customer service, multitasking, and time management abilities.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Technical Trainer - Infield Assessor
EQL
Garbutt, Qld
01.2024 - Current
- Worked collaboratively across departments and with various stakeholders to deliver comprehensive, effective training sessions.
- Identified areas of improvement for existing technical training programs based on feedback from users.
- Evaluated modes of training delivery to optimize training effectiveness, training costs or environmental impacts.
- Scheduled infield sessions at various locations throughout Herbert, Flinders and Central West Regions.
- Participated in and attended meetings or seminars to obtain information for use in training programs.
- Assessed training needs through surveys, interviews with employees or focus groups.
- Created and conducted in-person, online, and onsite training sessions to ensure a thorough understanding of the subject matter.
- Stayed up to date on changing technical processes and needed skills.
- Maintained records of all instruction activities including attendance rosters, evaluations, tests scores.
- Facilitated problem solving discussions with participants when needed during training sessions.
- Provided feedback to students on their progress throughout the course.
- Monitored, evaluated and recorded training activities or program effectiveness.
- Worked with leadership to assess training requirements.
- Evaluated training materials prepared by instructors and offered actionable suggestions for improvement.
- Monitored participant progress by providing individualized coaching and guidance during lessons.
- Established relationships with key stakeholders within the organization to ensure successful implementation of programs.
- Developed strategies for managing difficult learners during classes or workshops.
- Maintained technical expertise by attending workshops and taking educational courses.
- Explained goals and expectations required of trainees.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
Electrical Contractor
Self
Winton, Qld
07.1996 - Current
- Installed and connected electrical wiring, fixtures, and equipment according to safety codes.
- Supervised job site operations to maintain consistent safety and hazard-free work area.
- Coordinated work with other trades such as HVAC technicians and plumbers during installation process.
- Coordinated and executed installation of electrical wiring and fixtures according to job specifications and local codes.
- Performed preventive maintenance on all electrical systems and components.
- Trained workers to install, maintain and repair electrical equipment and fixtures.
- Replaced defective parts such as motors, switches, relays, transformers, circuit breakers.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
- Operated a variety of machinery and tools safely and efficiently.
- Reviewed blueprints to determine electrical component and wiring locations.
Workgroup Leader
EQL
Winton, Qld
10.2001 - 12.2023
- Communicated with employees to demonstrate high standards and mitigate issues.
- Organized and delegated tasks to construction team members in order to maximize efficiency and productivity.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Resolved conflicts between workers, contractors or suppliers arising from misunderstandings or disagreements.
- Allocated material and labour resources to promote on-time and under-budget project completion.
- Provided Safety Leadership through Safety Is Defence structure and always modelled a Safe Work Culture.
- Acting in other roles within the business, such as Scheduler and Area Manager positions.
Education
Diploma of Management - Manage People Performance
Chifley Business School
Melbourne, VIC12-2011
High School Diploma -
Mount Carmel College
Charters Towers11-1991
Skills
- Personnel Resource Management
- Adaptability to change
- Operations analysis
- Service orientation
- Creativity and innovation
- Materials organization
- Assessments experience
- Performance Monitoring
Certification
- Skilled Leader Program
- ICAM Lead Investigator
- Cert IV in Training and Assessment
- Switching Mentor
- Safety Is Defence Coach
- Switching Authorisations up to Zone Sub Level
- Mobile Generator Connections
- HV Live Work Borer Operator
- Electrical Fitter/Mechanic
- Electrical Contractor
- MC Drivers Licence
References
References available upon request.
Timeline
Technical Trainer - Infield Assessor
EQL
01.2024 - Current
Workgroup Leader
EQL
10.2001 - 12.2023
Electrical Contractor
Self
07.1996 - Current
Diploma of Management - Manage People Performance
Chifley Business School
High School Diploma -
Mount Carmel College
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