Rowan Leahy
Farm Hand
Kuttabul
Summary
Versatile and results-oriented with a proven track record at Woolworths Supermarket, where I increased customer satisfaction through exceptional service and effective problem-solving. Skilled in equipment repair and maintenance, and known for a strong work ethic and team collaboration. Achieved significant improvements in operational efficiency and safety standards.
Overview
8
8
years of professional experience
5
5
years of post-secondary education
4
4
Certifications
Work History
Farm Hand
Mount Roy Stud
01.2024 - Current
- Carried out daily farm tasks such as feeding animals and cleaning pens to ensure animal health and welfare.
- Assisted in the construction or repair of fences, sheds, or other infrastructure necessary for successful farm operation.
- Assisted in birth of livestock, enhancing farm's productivity and animal well-being with skilled support.
- Monitored weather forecasts to plan work schedules, minimizing disruption from adverse weather conditions.
- Maintained farm machinery to ensure operational efficiency, preventing downtime.
- Operated various farm machinery and equipment including tractors, backhoes, welder, grinders, band saw and drill press.
Assistant Department Manager
Woolworths Supermarket
11.2022 - 01.2024
- Worked actively with management team to create daily and weekly sales plans based on weekly sales trends.
- Increased customer satisfaction levels by addressing concerns promptly and providing exceptional service.
- Served as a key liaison between management and staff, facilitating open communication channels for better decision-making processes.
- Assisted in budget preparation and expense control, maximizing profitability while maintaining high-quality standards.
- Participated in ongoing professional development opportunities to stay current with industry best practices.
- Enhanced workplace safety by conducting regular inspections and identifying potential hazards.
- Assisted in reducing accident rates by implementing new safety policies and procedures.
- Completed EPJ and Walkie Stacker training and safety course
Casual Sales Merchandiser
Strategic National Brokerage Group
3 2022 - 11.2022
- Resolved problems, improved operations and provided exceptional service.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Exceeded goals through effective task prioritization and great work ethic.
- Collaborated with senior leadership to understand needs and provide effective solutions.
Restaurant Waiter
Sake Eagle St Pier
09.2021 - 03.2022
- Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
- Demonstrated enthusiasm and promoted excellent service to customers, resulting in increased referrals and additional walk-in business.
School Work Experience
Kuttabul Motors
01.2017 - 11.2017
- Workshop housekeeping
- Identification and preparation of parts
- Care and maintenance of tooling
- Assist with servicing of vehicles
Education
High School Diploma -
Mirani State High School
Mackay 01.2015 - 12.2019
Skills
Equipment Repair and Maintenance
Work ethic
Problem solving ability
Livestock care
Tractor Operation
Safety awareness
Emergency Procedures
Team Collaboration
Affiliations
State Emergency Service
- Fostered an interest in public safety, relations and events.
- Worked as a team in high intensity situations, involving communication, accuracy and on the spot problem solving.
- gained a sense of urgency, time management and maintaining high standard of work in sensitive situations.
Referees
Darcy Penshorn - Revolution Electrical:
- 0423 725 037
Michael Styles - Grocery Manager, Woolworths:
- 0459 470 223
Kylie Leahy - Owner/Manager, Mount Roy Stud:
- 0437 881 246
Certification
SITHFAB002 Provide Responsible Service of Alcohol
Timeline
Farm Hand
Mount Roy Stud
01.2024 - Current
Assistant Department Manager
Woolworths Supermarket
11.2022 - 01.2024
Restaurant Waiter
Sake Eagle St Pier
09.2021 - 03.2022
SITHFAB002 Provide Responsible Service of Alcohol
07-2020
PUACOM001C Communicate in the Workplace
07-2018
SEM0010 Safety
07-2018
PUAOPE013A Operate Communications Systems and Equipment
07-2018
School Work Experience
Kuttabul Motors
01.2017 - 11.2017
High School Diploma -
Mirani State High School
01.2015 - 12.2019
Casual Sales Merchandiser
Strategic National Brokerage Group
3 2022 - 11.2022
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