Rowan Monaghan
Cranbourne,VIC
Summary
Talented team leader highly experienced in workshop environments. Action-oriented and quality-driven with a demonstrated record of improving shop performance and effectively controlling costs. Seasoned Workshop Manager versed in allocating resources, coordinating workload and maintaining schedules. Effective at managing supplies and providing technical expertise to employees. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
10
10
years of professional experience
Work History
Workshop Manager
National Auto Service
Carrum Downs, VIC
09.2020 - 02.2024
- Purchased and oversaw inventory of supplies, tools and equipment.
- Managed and led a team of technicians for optimal productivity and job satisfaction.
- Maintained workshop activities in line with budget requirements.
- Enhanced customer satisfaction by consistently delivering quality workmanship and meeting deadlines.
- Improved workshop efficiency by streamlining processes and implementing lean manufacturing techniques.
- Optimized inventory management systems, ensuring accurate tracking of supplies and minimizing waste.
Assistant Manager
Dominos Pizza Inc.
Mornington, VIC
05.2016 - 12.2020
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Helped with planning schedules and delegating assignments to meet coverage and service demands.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Mentored team members to enhance professional development and accountability in workplace.
Plumber's Apprentice
Specialised Heating And Cooling
Lyndhurst, VIC
11.2013 - 08.2016
- Worked from drawings, sketches, or verbal instructions to install and modify plumbing systems.
- Tested for leaks in new and repaired systems to verify functional and safe working condition.
- Listened to instructions from journeyman plumber, gaining valuable onsite job training.
- Performed basic and semi-skilled work under supervision and instruction from lead plumber.
- Safely handled tools and equipment in large-scale projects.
Education
Year 12 -
Rosebud Secondary College
Rosebud, VICSkills
- Repairs knowledge
- Inventory Coordination
- Workshop Organization
- Supply Management
Timeline
Workshop Manager
National Auto Service
09.2020 - 02.2024
Assistant Manager
Dominos Pizza Inc.
05.2016 - 12.2020
Plumber's Apprentice
Specialised Heating And Cooling
11.2013 - 08.2016
Year 12 -
Rosebud Secondary College