Rowdy James Eliah Friend

Duties include:

. Identifying and investigating suspicious transactions

. Providing clear-concise reports to AUSTRAC and senior Analysts.

. Transaction monitoring and risk detection

. Data analysis and reporting

. Regulatory compliance and documentation

. Collaboration and stakeholder engagement

Key Skills:

. Experience working with financial crime detection systems and transaction monitoring platforms.

. Proficiency in data analysis, with the ability to interpret large data sets and identify patterns

. Familiarity with risk management frameworks such as KYC, ECDD, AML

. Excellent written and verbal communication skills

. Ability to work in a fast paced environment and manage multiple priorities effectively

A

• Duties include:
• Assisting in communications with internal and external stakeholders
• Completing financial health checks to assess customers financial needs and identify changes
• Support customers with enquiries and process applications for credit products
• Liaising between departments such as products and credit assessment teams
• Identifying customers facing hardship and working together to achieve positive outcomes.
• Key Skills:
• Use of different dispute resolution methods when dealing with complaints
• Working within industry guidelines set by ASIC and APRA to ensure responsible lending practices are upheld.
• Knowledge of business and retail lending
• Delivering excellent customer service through the ability to establish and maintain effective relationships
• Implemented risk mitigation strategies during loan evaluation processes, safeguarding the institution''s interests and minimizing potential losses.

• Duties included:
• Checking off electoral roll and issued ballot papers to voters
• Guarding ballot boxes, organised and managed the queue of voters and identified voters that required assistance
• Assisting in counting and re-counting votes after polls closed, including first preference and senate papers and reporting to officer in charge, sent off final vote counts and finalised numbers
• Key Skills:
• Strengthened skills in attention to detail, both in the final vote count and as an electoral roll assistant, in a high pressure and demanding environment
• Further developed skills in meticulous data collection, requiring accuracy and precision.

• Duties Include:
• Conducting tutorials with staff and parents on how to use and navigate company software
• Creation of risk minimisation plans
• Working within a team to ensure child safety and managing client requests
• Program
• Key skills:
• Ability to communicate key company concepts
• Use of excel for curriculum planning including excursion and creating food menus

• Duties included:
• Working in a team environment to produce effective and professional customer service in line with business needs and budget requirements
• Managing customer orders and stock transfers via Australia Post & Toll, from head office, & to various store slocations
• Quantifying and managing stock numbers
• Key Skills:
• Gained multiple skills in managing and delivering effective communication, and rapport with varied clientele to meet business needs and satisfy customer concerns, producing mutually beneficial outcomes
• Developed skills in accuracy and efficiency store wide ensuring an organised inventory

• Duties include:
• Staff Management
• Overseeing numeric tasks including banking, petty cash totals, ‘cash- ups’ and calculation of total sales using excel
• Upgraded skills in statistics and in the use of excel, under time restrictions with distinct goals.
• Key Skills:
• Balancing varied tasks as required by both internal and external stakeholders
• Attention to detail and ability to ensure multiple tasks are completed within timeframes