Rowena Robertson

Work History

Dog Trainer/Handler /Groomer

Mukluks Alaskan Malamutes/ Laurel North

Observed dogs in various settings to determine behavioral concerns and problems.
Educated owners and dogs on fundamental obedience commands through diverse methods tailored to dogs' reward motivations.
Maintained clean training arena for group classes.
Strengthened relationships between handlers and working dogs by facilitating bonding exercises designed to build trust and mutual understanding.
Worked individually with dogs on track for higher-level certifications in obedience and show performance.
Instructed group classes to teach essential obedience commands, fostering well-behaved pets in various settings.
Organized public demonstrations showcasing trained canines'' capabilities in obedience trials and agility competitions, raising awareness about the benefits of professional dog training services.
Addressed separation anxiety issues in dogs by implementing gradual acclimatization strategies, reducing stress for pets and owners.
Kept animals stimulated with variety of enrichment activities.
Maintained clean, neat, and hazard-free animal areas to protect individual health and wellbeing.
Utilized positive reinforcement techniques to successfully train animals.
Modified undesirable behaviors with use of successful and safe behavior modifications techniques.
Administered prescribed medications to animals based on individual needs.
Observed animals during different activities to identify possible illnesses or injuries requiring care.
Used skills to assist with rescuing and rehabilitating different animals.
Handled sensitive materials responsibly in compliance with regulatory guidelines and client requirements.
Improved package handling efficiency by implementing proper lifting techniques and using equipment effectively.
Demonstrated professionalism under pressure during high-volume periods while maintaining attention to detail in package handling tasks.
Developed strong working relationships with carriers, fostering mutual trust that resulted in reliable coordination of pickups and drop-offs for smooth shipment flow throughout the supply chain process.
Contributed to a positive work environment by maintaining open communication channels with colleagues and supervisors alike.
consistent quality across the team.
Enhanced security measures, conducting thorough checks to prevent loss and theft.
Addressed customer inquiries and concerns, providing accurate information and resolving issues promptly.
Instructed and supervised volunteers and staff on proper animal handling procedures.
Bathed dogs and cats to remove fleas, ticks and other skin parasites.
Applied tick and flea preventatives following manufacture guidelines for animal safety.
Administered anal gland expression to prevent discomfort and infections in pets.
Cleaned cat and dog ears to prevent ear infections.
Trimmed nails using clippers and grinders.
Promoted a comfortable atmosphere for pets by utilizing calming methods during grooming sessions.
Cut and styled pet hair according to client speciations to prevent matting and tangling.
Streamlined appointment scheduling for increased efficiency and improved client experience.
Removed undercoat buildup and conducted de-shedding on double-coated animals such as Huskys and Malamutes.
Mastered breed-specific grooming techniques, catering to diverse clientele with varying requirements.
Assisted in maintaining accurate records of each pet''s medical history, vaccinations status, and past grooming experiences.
Cleaned animals' eyes to prevent eye infections and keep pet vision clear.
Dematted dogs and trimmed hair in ears and between paw pads.
Brushed animal teeth to maintain dental health and prevent tooth decay and bad breath.
Provided specialty breed clips for Poodles, Schnauzers and Yorkshire Terriers.
Applied dip for mange and parasite control.
Safely administered prescribed treatments such as flea baths or medicated shampoos as needed per client requests.
Cleaned tear stains from fur using safe chemical cleansers.
Managed inventory, ordered new supplies and maintained optimal storage to meet expected needs.
Supported animal wellbeing by caring for both physical and mental health needs through strategies such as regular exercise.
Prepared and administered medications and treatments as prescribed by veterinarian.
Reset procedure rooms between appointments and disinfected equipment.
Performed basic wound care and other medical aid, working with veterinarians to handle advanced cases.
Followed pet care instructions for dietary needs and medication regimens.
Washed, trimmed, and brushed animals to maintain good grooming standards.

Kennel Worker/ Groomer/ Team Coordinator

Mukluks Alaskan Malamutes/ Laurel North

01.1999 - 04.2018

Demonstrated compassion toward all animals in our care regardless of breed or background while treating them with respect and dignity.
Cared for physical and psychological needs of animals with regular walks and playtime.
Organized group play sessions to provide socialization opportunities for compatible dogs in our care.
Ensured compliance with dietary health guidelines for boarded animals
Expedited emergency situations by remaining calm under pressure, quickly assessing circumstances, and taking appropriate action as needed.
Implemented effective record-keeping systems to track animals'' care progress and ensure efficient communication among team members.
Reduced stress levels among boarding animals with consistent routines and calming enrichment activities.
Enhanced animal well-being by providing daily care, including feeding, cleaning, grooming, and exercising.
Facilitated smooth check-in/check-out processes for clients while ensuring all necessary documentation was completed accurately.
Enhanced the overall appearance of kennel facilities by performing regular maintenance tasks such as painting, minor repairs, and landscape upkeep.
Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
Performed basic wound care and other medical aid, working with veterinarians to handle advanced cases.
Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites, and hair mats.

Kennel Supervisor / Worker/ Show Handler

Jentol Kennels- Jenny

01.2012 - 01.2015

Delivered empathetic care to animals facing behavioral challenges, adjusting methods to enhance their wellbeing.
Organized initiatives to promote a cohesive and productive workpace
Reduced animal stress levels by maintaining a clean, safe, and comfortable environment in the kennel.
Ensured proper feeding and medication administration for all animals under supervision, resulting in optimal health conditions.
Conducted pet intake to gather essential details on health, behaviors, and allergies.
Worked fast to complete tasks and meet daily deadlines.
Followed instructions and procedures to complete assigned tasks.
Maintained work areas
Loaded, unloaded, and moved material to and from storage and production areas.
Consistently met deadlines under pressure while maintaining high-quality work output in a fast-paced environment.
Assisted with loading and unloading trucks, ensuring proper weight distribution for safe transportation and minimizing the risk of damage to goods during transit.
Managed complex shipments requiring special care or unique circumstances by coordinating closely with internal departments for seamless service execution.
Provided excellent customer service when responding to inquiries regarding package status updates, addressing concerns, and resolving issues in a timely manner.
Followed safety protocols to minimize workplace accidents.
Received and dispatched goods, logging activities to ensure accurate inventory records.
Supported team morale and cohesiveness by providing on-the-job training to new handlers.
Facilitated smooth operations during peak periods, managing high volumes of goods without delays.
Kept animals stimulated with variety of enrichment activities.
Administered prescribed medications to animals based on individual needs.
Handled sensitive materials responsibly in compliance with regulatory guidelines and client requirements.
Demonstrated professionalism under pressure during high-volume periods while maintaining attention to detail in package handling tasks.
Addressed customer inquiries and concerns, providing accurate information and resolving issues promptly.
Performed basic wound care and other medical aid, working with veterinarians to handle advanced cases.
Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites, and hair mats.
Washed, trimmed, and brushed animals to maintain good grooming standards.
Trained animals in behavioral compliance or other special routines or commands.

Childcare Assistant/ Cook & After School Care

(5th) Fifth Road Childcare Centre

01.2007 - 01.2010

Supervised free play and other activities to keep children safe.
Supervised outdoor playtime, ensuring safety while encouraging physical activity and exploration.
Ensured a safe and nurturing environment by maintaining clean and organized spaces for daily use.
Assisted with meal preparation and feeding to meet children's dietary needs.
Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
Coordinated meal preparation, naptime, and activity setup.
Fostered strong relationships with parents through consistent progress updates.
Boosted children''s cognitive development with age-appropriate educational games and activities.
Read and told stories to promote and support overall language development.
Supported early language development through storytelling, songs, and interactive conversations with children.
Used patience, skill and various behavior modification techniques to maintain order and safety.
Provided lunchtime assistance to monitor children, assist with eating and serve food.
Enforced rules and managed behavior through developmentally appropriate discipline.
Utilized positive behavior management strategies to boost social interactions.
Kept children between ages of 6 weeks-Newborn and young teens under16yr old safe and secure with vigilant oversight.
Built constructive and open relationships with families with forthright yet friendly communication.
Dispensed snacks and meals to children in accordance with nutritional guidelines.
Provided support and guidance to children in conflict resolution.
Implemented daily routines and activities to stimulate and engage children.
Responded to inquiries from parents and guardians.
Assisted in potty training and toilet hygiene.
Helped children develop motor skills in preparation for preschool and kindergarten.
Instructed children in crafts and other activities to promote gross and fine motor skills.
Handled daily administrative tasks efficiently to minimize time away from children.
Developed lessons and activities to promote children's physical and emotional development.

Customer Service Cashier

Pet Paradise Petshop- Mr Wilkinson

01.1997 - 01.2000

Guaranteed animal safety through correct handling methods.
Optimized kennel sanitation by enforcing systematic cleaning procedures.
Exhibited empathy for animals in care, irrespective of breed or background.
Facilitated animals' health and happiness with routine walks and interactive play.
Upheld safety standards to protect both staff and animals.
Coordinated play activities to foster interaction between dogs in care.
Ensured adherence to dietary health guidelines for boarded animals.
Adapted to daily tasks with flexibility to foster a supportive environment.
Provided regular updates on pets' well-being during boarding stays.
Facilitated rapid response in emergencies by maintaining composure under pressure.
Designed record-keeping systems to monitor animal care progress.
Utilized calming enrichment activities to enhance animal well-being.
Enhanced animal well-being by providing daily care, including feeding, cleaning, grooming, and exercising.
Facilitated efficient client processing.
Minimized animal injury risk by monitoring behaviors and eliminating safety hazards.
Delivered fundamental medical support alongside veterinary professionals.
Trained animals in behavioral compliance or other special routines or commands.
Handled high-pressure situations calmly, maintaining composure during busy periods or difficult interactions.
Processed customer orders and accurately handled payment transactions.
Promoted a positive shopping experience by greeting customers warmly upon entry and providing assistance as needed.
Answered product questions using knowledge of sales and store promotions.
Utilized POS system to handle customer cash and credit card transactions.
Handled sensitive information securely while processing payments through various methods including cash, credit cards, and gift cards.
Demonstrated versatility by cross-training in various departments throughout the store when required.
Enhanced store security by identifying and reporting suspicious activities.
Contributed to achievement of sales targets through suggestive selling techniques.
Participated in regular inventory counts, ensuring accuracy in store stock levels.
Utilized point-of-sale systems efficiently, ensuring accurate pricing and swift transaction processing.
Learned duties for various positions and provided backup at key times.

Work Preference

Job Search Status

Desired Job Title

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Important To Me

Summary

Overview

Work History

Dog Trainer/Handler /Groomer

Kennel Worker/ Groomer/ Team Coordinator

Kennel Supervisor / Worker/ Show Handler

Childcare Assistant/ Cook & After School Care

Customer Service Cashier

Education

No Degree - Animal Health & Childcare

Skills

Accomplishments

Additional Information

Timeline

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