Rowena Tagaloa
Bungarribee,NSW
Summary
Highly organized and detail-oriented professional with strong work ethic and dedication to achieving goals. Skilled at developing and maintaining documentation systems, managing calendars and preparing reports. Knowledgeable in project management principles, and business processes.
I possess six years of experience in the Primary Health Network sector, with comprehensive understanding of the Quality and Performance Framework, reporting obligations, the funding schedules and associated guidance that governs activities within this domain.
Overview
32
32
years of professional experience
1
1
Certification
Work History
Commissioning Coordinator
WentWest - Western Sydney Primary Health Network
09.2020 - Current
- Drafted and issued requests for tenders, through TenderLink.
- Coordination of assessment panels, and drafting recommendation reports for presentation to the CEO and Board.
- Negotiated contracts with vendors to secure favorable terms and optimize resource allocation for projects.
- Assisting with organisation of service co-design workshops and service implementation tracking.
- Responsible for monitoring and analysis of contractual reporting either monthly or quarterly for 20-30 contracts per year.
- Contributing to Department of Health Reporting requirements for Needs Assessments, Activity Work Plans,12 month reporting and ad-hoc reports as required.
- Enhanced operational workflows by maintaining well-organized contract management system and reporting portals.
- Set priorities and problem-solved workflow issues between systems to avoid double handling and optimise automated workflow.
- Utilise Office360 apps to enhance collaboration within the team.
- Training of new coordinators and other team members in contract management and commissioning procedures.
Consumer and Community Engagement Officer
WentWest - Western Sydney Primary Health Network
10.2019 - 08.2020
- Conducted research on community health and social needs, ensuring evidence-based approach to design new services within Western Sydney.
- Managed an online portal through Bang the Table creating targeted marketing materials and campaigns to effectively gather community input into WentWest initiatives.
- Cultivated strong relationships with Consumer Councils and community support organisations to determine needs within Western Sydney.
- Fostered collaborative efforts to schedule, host, and facilitate events and identify further opportunities to reach members of community.
- Organized workshops and training sessions to equip staff members with necessary skills for effective community engagement practices.
Senior Administrative Assistant
WentWest - Western Sydney Primary Health Network
03.2017 - 10.2018
- Established administrative work procedures to track staff's daily tasks.
- Supported program operations by preparing and updating documents, reports and spreadsheets.
- Offered technical support and troubleshot issues to enhance office productivity.
- Enhanced communication within the organization by managing internal and external correspondence promptly and professionally.
- Expertly coordinated logistics for functions both within and outside of organization.
- Expedited decision-making processes for senior leadership by creating concise meeting minutes highlighting key discussion points and action items.
Personal Assistant to Associate Secretary
Uniting Church in Australia NSW & ACT Synod
02.2011 - 08.2016
- Enhanced Associate Secretary's productivity by managing schedules organising meetings and overseeing correspondence.
- Managed highly confidential and sensitive information.
- Provided first point of contact for – Ministers support payments.
- Tracking of ministerial placements both ordained and lay placements.
- Management of Minister files and case files for internal discipline processes Placements and Committee for Counselling and Discipline files
- Liaising with wide range of stakeholders, Government Officials, Ministers, Presbytery Officers, Church Council officers, Members and Senior Executives
- Booking travel and accommodation.
- Event planning and coordination of Registration processes.
- Database management with continuous improvement focus on reporting processes.
- Website updating on Umbraco platform.
Administrative Assistant
Uniting Church in Australia Board of Education
01.2008 - 02.2011
- Provide Administrative support to three Managers.
- Managed reception email and diary management.
- Booking domestic and international travel.
- Calendar management.
- Coordination of camps and youth activities as required.
- Preparation of presentations and correspondence as required.
- Design and publish MESH, a magazine promoting the work of the Tertiary, Youth, and Children's Ministry areas.
- Website management via WordPress.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Facilitated collaboration within the team by organizing regular meetings, maintaining meeting minutes, and tracking project progress.
Project Officer – Promotions and Communications
Uniting World
08.2005 - 01.2008
- Provide support to the Communications Manager.
- Organisation of design, print and dissemination of promotional material and resources for congregations nationally
- Proficient use of InDesign
- Coordination and Management of volunteers
- Cataloguing and selection of photos for print publications
- Checking proofs Liaising with printers and designers.
- Event organisation
- Research as required.
Child Care Assistant (Casual)
Blacktown City Council
06.2002 - 08.2005
- Casual child care worker at various services managed by Blacktown City Council.
- Assisted in preparing healthy meals for children, promoting good nutrition habits from an early age.
- Ensured physical safety of children by closely supervising during indoor and outdoor playtime.
Preschool Teacher
Pacific Horizons School
06.1997 - 07.2001
- Create and implement thematic based lesson plans for children aged 2-5 years
- Focused on creating a creative learning space which encourages the emotional, physical, cognitive, social and cultural development of each child.
- Implemented differentiated instruction techniques to accommodate diverse learning needs within the classroom setting without sacrificing the overall quality of education provided to all students.
Administrative Assistant
E’ola Products
10.1996 - 06.1997
- Promotion and sale of natural health products and dietary supplements.
- Supplying distributors with orders as well as direct sales from the outlet
- Management of inventory Purchase orders
Waitress
Le Tausala Restaurant
06.1993 - 06.1995
- Providing exemplary customer service in a 5 star restaurant Reception Bar tending Food service
Safe Custody Clerk
Marsden Solicitors
01.1992 - 02.1993
- Filing and scanning of Safe Custody documents at the Marsden Solicitor’s office at Camden
- Reception Data entry Administrative duties temping in various branches including Sydney, Campbelltown, Camden and Parramatta as required.
Education
Certificate IV in Office Support and Administration -
Miller TAFE
12.1992
Not Complete As Migrated To Australia -
American Samoa Community College
American SamoaFirst Class Honors -
Fa’asao High School – American Samoa
American Samoa06.1990
Skills
- Microsoft Office360 – Word, Excel, PowerPoint, Teams, SharePoint, OneDrive
- Report Writing
- Budget Management
- Database Administration
- Administrative Management
- Procurement
- CRM Software
- Event Coordination
References
- Available upon request
Certification
- Prince 2 Foundation Certified - September 2023 - September 2025
Timeline
Commissioning Coordinator
WentWest - Western Sydney Primary Health Network
09.2020 - Current
Consumer and Community Engagement Officer
WentWest - Western Sydney Primary Health Network
10.2019 - 08.2020
Senior Administrative Assistant
WentWest - Western Sydney Primary Health Network
03.2017 - 10.2018
Personal Assistant to Associate Secretary
Uniting Church in Australia NSW & ACT Synod
02.2011 - 08.2016
Administrative Assistant
Uniting Church in Australia Board of Education
01.2008 - 02.2011
Project Officer – Promotions and Communications
Uniting World
08.2005 - 01.2008
Child Care Assistant (Casual)
Blacktown City Council
06.2002 - 08.2005
Preschool Teacher
Pacific Horizons School
06.1997 - 07.2001
Administrative Assistant
E’ola Products
10.1996 - 06.1997
Waitress
Le Tausala Restaurant
06.1993 - 06.1995
Safe Custody Clerk
Marsden Solicitors
01.1992 - 02.1993
- Prince 2 Foundation Certified - September 2023 - September 2025
Certificate IV in Office Support and Administration -
Miller TAFE
Not Complete As Migrated To Australia -
American Samoa Community College
First Class Honors -
Fa’asao High School – American Samoa
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