Successful Pharmacy Technician bringing 10 years of experience in filling prescriptions with expert accuracy, building relationships with customers and promoting teamwork within pharmacy settings.
Hi, I’m
Roxane Cherry
Nelson Bay,NSW
Summary
Overview
21
years of professional experience
1
Certification
Work History
Seabreeze HotelNelson Bay, NSW
Waitress
11.2019 - Current
Job overview
- Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
- Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
- Stocked server areas with supplies before, during and after shifts.
- Maintained accuracy while handling payments, giving change and printing receipts to customers.
- Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
- Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
- Minimized customer wait times by taking and filling large volume of orders each day.
- Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
- Arranged place settings with fresh tablecloths, tableware and flowers to create appealing tables.
- Cleared table and bussed dishes to allow for quick setups.
- Set up dining room to meet hospitality and service standards.
- Operated POS terminals to input orders, split bills and calculate totals.
Chemmart PharmacyNelson Bay, NSW
Pharmacy Technician
08.2006 - 03.2015
Job overview
- Teamed with peers, technicians and pharmacists to prioritize and complete orders.
- Created new customer profiles and updated demographics, allergies and new medications in pharmacy computer systems.
- Assisted pharmacist with clearing high volume of prescriptions and responded to customer questions.
- Interpreted and processed medication orders under supervision of pharmacist.
- Inspected medication storage locations to monitor drug expiration dates and supply adequate inventory.
- Received and verified daily incoming drug inventories, reported discrepancies and logged items into inventory system.
- Refilled medications, offered insight into over-the-counter products and verified insurance benefits.
- Transmitted claims to insurance companies for payment and reconciled EOBs.
- Transmitted daily bulk orders to maintain inventory levels.
- Prepared prescription transfers to other pharmacies.
- Participated in prescription pharmaceutical and over-the-counter product inventory audits.
- Used 8-point check system to verify labeled prescriptions.
- Cross-promoted supplement and nutritional products to maximize add-on sales.
- Maintained clean and organized pharmacy shelving and work areas.
- Verified patients' identities at pickup to prevent sale of wrong medications.
- Efficiently processed cash register transactions for new and refilled prescription orders.
- Adhered to regulatory guidelines for workplace safety and customer confidentiality.
- Verified and filled over [Number] prescriptions per day in busy [Type] pharmacy setting.
- Requested scripts from doctors and verified insurance and coding.
- Entered patient and medication information into [Software] to generate prescription labels.
Bayz PatisserieNelson Bay, NSW
Bakery Assistant
03.2003 - 08.2005
Job overview
- Packaged bakery items and purchases in boxes and bags for customer carrying convenience.
- Provided excellent customer service to foster satisfaction and loyalty.
- Arranged baked goods in attractive displays inside bakery cases to increase sales.
- Washed preparation utensils, tools and machinery by hand and using industrial dishwasher, segregating used utensils from clean to prevent cross-contamination.
- Followed recipes to mix dough in batches sufficient for daily production quota.
- Filled orders requesting custom icing or fondant designs, incorporating lettering and images into decorations according to customer requests.
- Trained new bakery employees to use POS system to document orders, process payments and check progress for customers.
- Operated POS system to process bakery sales transactions.
- Oversaw handling of special-order items for decorated cakes, cupcakes, tarts and pastries.
Discount Drug StoreNelson Bay, NSW
Pharmacy Technician
03.2022 - 08.2023
Job overview
Skills
- Menu Memorization
- High-Volume Dining
- Point of Sale (POS) System Operations
- Food Safety Standards
- Special Requests and Substitutions
- Cleaning and Sanitizing
- Age Verification
- Transactions and Cash Handling
- Food and Beverage Service
- Service Prioritization
- Menu Knowledge
- Food Safety Understanding
- Pharmacy Operations
- Point of Sale Systems Proficiency
- Ordering and Stocking Medications
- Stocking Shelves
- Preparing Bulk Medications
- Drug Inventory Control
- Proper Labeling Procedures
- Prescription Filling and Labeling
- Verbal and Written Communication
- Prescription Order Verification
- Bulk Medicine Prepacking
- Customer Service
- Patient Profile Setup
- Payment Processing
- Data Entry
- Cash Register Operations
- Medication Storage and Labeling
- Prescription Refill Fulfillment
- Answering and Routing Calls
- Dispensing Medications
- Equipment Cleaning and Maintenance
- Prescription Pricing
- Supporting Pharmacy Operations
- Quality Assurance and Control
- Labeling Prescriptions
Certification
- Pharmacy Certificate 11 , Wal Scerri Academy - 2005
Timeline
Pharmacy Technician
Discount Drug Store
03.2022 - 08.2023
Waitress
Seabreeze Hotel
11.2019 - Current
Pharmacy Technician
Chemmart Pharmacy
08.2006 - 03.2015
Bakery Assistant
Bayz Patisserie
03.2003 - 08.2005