Summary
Overview
Work History
Education
Skills
Timeline
Generic

Roxann heidrich

Coorparoo

Summary

Experienced dental assistant and receptionist with 10 years of hands-on experience, offering excellent patient care and organizational skills. Recently transitioned into a sales role, bringing strong communication, customer service, and problem-solving abilities. Passionate about providing exceptional service and thriving in dynamic environments. Additionally, committed to making a positive impact through volunteer work abroad.

Overview

8
8
years of professional experience

Work History

End User Specialist

Big Ass Fans
2023.05 - Current

• Develop and maintain client relationships to drive sales and customer loyalty.

• Provide product recommendations and tailored solutions to meet customer needs.

• Meet and exceed sales targets consistently, contributing to team growth.

• Collaborate with marketing and operations teams to create promotions and sales strategies.

Dental Assistant /Receptionist

Coastal Dental Care
2018.08 - 2022.08

• Assisted dentists with procedures and provided patient care before, during, and after appointments.

• Managed patient appointments, handled phone inquiries, and maintained patient records.

• Ensured smooth operation of the reception area, including managing billing and insurance claims.

• Contributed to maintaining a clean and sanitized work environment in compliance with health regulations.

Volunteer Work – Nepal

Debbie Leong Dental
2016.09 - 2016.09

• Assisted with local healthcare initiatives, helping to improve health access in rural areas.

• Worked with a team to provide essential dental care and health education to underserved communities.

Education

High School Diploma -

Citipointe Christian College
Carindale, QLD
2010-11

Skills

    Sales & Customer Service

    Patient Care & Communication

    Appointment Scheduling & Administrative Support

    Team Collaboration & Leadership

    Problem Solving

    Health & Safety Compliance

    Strong Organizational Skills

Timeline

End User Specialist

Big Ass Fans
2023.05 - Current

Dental Assistant /Receptionist

Coastal Dental Care
2018.08 - 2022.08

Volunteer Work – Nepal

Debbie Leong Dental
2016.09 - 2016.09

High School Diploma -

Citipointe Christian College
Roxann heidrich