Summary
Overview
Work History
Education
Skills
Timeline
Generic

Roxanne (Roxy) Pringle

Runaway Bay

Summary

Dynamic Operations & Administration Manager, adept at streamlining processes and enhancing efficiency. Proven expertise in budgeting and financial management, alongside strong relationship-building skills. Successfully implemented systems that boosted productivity and reduced costs, while fostering a positive workplace culture and supporting colleagues. Xero Certified Advisor with a focus on impactful results.


I have worked 100% remotely for the last 10+ years and provide a fully equipped office with stable high-speed internet and consistent mobile phone contact.

Overview

10
10
years of professional experience

Work History

Operations & Administration Manager

Leadership By Design Limited Trading as Mantle
06.2019 - Current

A multi-faceted role with responsibilities including, but not limited to:

  • Streamline administrative processes to enhance operational efficiency and reduce turnaround times.
  • Develop and implement office policies, ensuring compliance with organisational standards and regulations.
  • Coordinate communications to facilitate project collaboration and information sharing.
  • Manage scheduling of meetings, optimising time management for leadership team members.
  • Mentor administrative staff, promoting skill enhancement and knowledge transfer within the team.
  • Manage budgets and financial reporting, enabling effective allocation of resources and timely identification of potential cost savings.
  • Collaborate across the organisation to achieve consistent processes and maximise efficiency of resources.
  • Streamline office processes by implementing efficient administrative systems, resulting in increased productivity and reduced operational costs.
  • Facilitate communication by organising regular meetings, fostering collaboration and cohesive decision-making across the organisation.
  • Promote a positive workplace culture by addressing team concerns promptly and implementing initiatives aimed at boosting morale and job satisfaction.
  • Liaise with external stakeholders including clients and suppliers to maintain strong working relationships beneficial to the organisation''s success.
  • Oversee team events designed to facilitate connection and collaboration.
  • Implement project management systems and processes to overcome obstacles and increase team productivity.
  • Create reports, presentations and other materials to a high standard.

Owner/Director

The Front Office
12.2015 - Current

The Front Office provides business support services for small businesses. Activities I have personally undertaken in my work with clients include, but are not limited to:

  • Bookkeeping, including accounts payable and receivable
  • Payroll
  • GST compliance (NZ)
  • Financial reporting, forecasting and analysis
  • Payment processing
  • Health and safety compliance
  • Employment relations, including managing disciplinary processes
  • Stakeholder relationship management
  • Project management
  • Small event management
  • Travel bookings
  • Diary/calendar management
  • Email management
  • General administration
  • Leadership coaching (please note, I have no formal qualification in this activity)

Education

MBA -

Australian Institute of Business
Adelaide, SA
01-2026

Bachelor of Arts - Sociology And Criminology

The University of Auckland
Auckland, New Zealand
05-2018

Skills

  • Office management
  • Process improvements
  • Budgeting and financial management
  • Organisation and multitasking
  • Business administration
  • Project planning
  • Relationship building
  • Event planning
  • Microsoft Office Suite
  • Bookkeeping
  • Office administration
  • Xero Certified Advisor

Timeline

Operations & Administration Manager

Leadership By Design Limited Trading as Mantle
06.2019 - Current

Owner/Director

The Front Office
12.2015 - Current

MBA -

Australian Institute of Business

Bachelor of Arts - Sociology And Criminology

The University of Auckland
Roxanne (Roxy) Pringle