Dynamic Operations & Administration Manager, adept at streamlining processes and enhancing efficiency. Proven expertise in budgeting and financial management, alongside strong relationship-building skills. Successfully implemented systems that boosted productivity and reduced costs, while fostering a positive workplace culture and supporting colleagues. Xero Certified Advisor with a focus on impactful results.
I have worked 100% remotely for the last 10+ years and provide a fully equipped office with stable high-speed internet and consistent mobile phone contact.
Overview
10
10
years of professional experience
Work History
Operations & Administration Manager
Leadership By Design Limited Trading as Mantle
06.2019 - Current
A multi-faceted role with responsibilities including, but not limited to:
Streamline administrative processes to enhance operational efficiency and reduce turnaround times.
Develop and implement office policies, ensuring compliance with organisational standards and regulations.
Coordinate communications to facilitate project collaboration and information sharing.
Manage scheduling of meetings, optimising time management for leadership team members.
Mentor administrative staff, promoting skill enhancement and knowledge transfer within the team.
Manage budgets and financial reporting, enabling effective allocation of resources and timely identification of potential cost savings.
Collaborate across the organisation to achieve consistent processes and maximise efficiency of resources.
Streamline office processes by implementing efficient administrative systems, resulting in increased productivity and reduced operational costs.
Facilitate communication by organising regular meetings, fostering collaboration and cohesive decision-making across the organisation.
Promote a positive workplace culture by addressing team concerns promptly and implementing initiatives aimed at boosting morale and job satisfaction.
Liaise with external stakeholders including clients and suppliers to maintain strong working relationships beneficial to the organisation''s success.
Oversee team events designed to facilitate connection and collaboration.
Implement project management systems and processes to overcome obstacles and increase team productivity.
Create reports, presentations and other materials to a high standard.
Owner/Director
The Front Office
12.2015 - Current
The Front Office provides business support services for small businesses. Activities I have personally undertaken in my work with clients include, but are not limited to:
Bookkeeping, including accounts payable and receivable
Payroll
GST compliance (NZ)
Financial reporting, forecasting and analysis
Payment processing
Health and safety compliance
Employment relations, including managing disciplinary processes
Stakeholder relationship management
Project management
Small event management
Travel bookings
Diary/calendar management
Email management
General administration
Leadership coaching (please note, I have no formal qualification in this activity)