Overview
Work History
Education
References
Timeline
Generic

Roy Bell

Yamba,NSW

Overview

21
21
years of professional experience

Work History

Cultural Sites Officer

Ngullingah Jugun Aboriginal Corporation
Mallanganee, NSW
08.2021 - Current
  • Completed day-to-day duties accurately and efficiently.
  • Understood and followed oral and written directions.
  • Prioritized and organized tasks to efficiently accomplish service goals.
  • Provided excellent service and attention to customers when face-to-face or through phone conversations.
  • Planned and completed group projects, working smoothly with others.
  • Worked with cross-functional teams to achieve goals.
  • Maintained updated knowledge through continuing education and advanced training.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Maintained open communication with team members and stakeholders, resulting in successful project outcomes.

Administration Officer

Jubullum Local Aboriginal Land Council
Tabulam, 2469
01.2014 - 01.2020
  • Managed and maintained office filing systems, ensuring all documents are accurately stored and easily retrievable.
  • Updated databases with new customer contact details or changes in existing accounts.
  • Processed invoices, purchase orders and other financial paperwork in accordance with company policies.
  • Provided administrative support to senior management staff, including diary management, travel arrangements and document preparation.
  • Answered incoming telephone calls and responded to customer enquiries promptly and courteously.
  • Generated and sent customer invoices, submitted payments and updates accounts.
  • Compiled correspondence such as letters, memos and emails on behalf of senior staff members.
  • Monitored stock levels within the office environment, placing orders when necessary.
  • Set appointments and managed meeting schedule.
  • Maintained accurate records of employee attendance data using HR software applications.
  • Monitored payroll, credit card purchases and invoicing to prevent financial errors.
  • Assisted with set up for social events and food deliveries.

Bottleshop Attendant

Hotel Cecil
Casino, NSW
02.2013 - 11.2013
  • Stocked shelves with new inventory and rotated existing stock to ensure freshness.
  • Resolved customer complaints in a courteous and professional manner.
  • Greeted customers upon entering the store and provided assistance with product selection.
  • Maintained cleanliness of store shelves, displays, and checkout areas.
  • Reviewed driver's licenses and other forms of ID to ensure proof-of-age, refusing sales to anyone under 21.
  • Received deliveries from vendors and verified accuracy of order against invoice.
  • Took payment for purchases by cash, credit, debit and personal check and provided correct change.
  • Complied with strict liquor sales laws to control store liability and protect minors from access to alcohol.
  • Operated cash register accurately to process customer payments.
  • Answered incoming calls promptly and professionally while providing accurate information about products, services, prices, promotions.
  • Executed promotional activities such as setting up displays, placing signs, and tagging merchandise for sale or clearance.

Youth Worker / Mentor

Jubullum Local Aboriginal Land Council
Tabulam, NSW
02.2011 - 06.2011
  • Assisted youths in developing life skills such as problem solving, communication, decision-making.
  • Used calm, positive, and encouraging approach with youth.
  • Provided emotional support and guidance to youths in difficult situations.
  • Modeled positive behavior for residents by providing leadership and positive interactions.
  • Organized recreational activities such as sports, games, field trips, and arts and crafts.
  • Facilitated group discussions, activities, and workshops for youths on a variety of topics.
  • Collaborated with other professionals to provide comprehensive services to clients.
  • Encouraged open dialogue between mentor and mentee pairs to promote trust, respect and understanding of different perspectives.
  • Planned proactive tutoring and study program for mentored youth to aid in maintaining academic progress.

Aboriginal Transport Officer

Meridian Medical Centre
Lismore, NSW
03.2009 - 09.2010
  • Ensured compliance with all relevant safety regulations and traffic laws.
  • Maintained accurate records of vehicle movements, maintenance, and repairs.
  • Monitored the condition of vehicles to ensure they were safe for operation.
  • Coordinated transportation services for personnel and equipment in accordance with organizational policies.
  • Ensured patients had transport to and from doctors appointments

Professional Rugby League Player

South Sydney Rabbitohs Rugby League Football Club
Redfern, Sydney, NSW
11.2003 - 06.2005
  • Acted as positive role model for team athletes and community members.
  • Training with teammates to develop physical and mental fitness.
  • Communicating effectively with coaches, trainers, referees, and other personnel.
  • Interacting with fans at autograph signings and events.
  • Speaking publicly about issues affecting the Rugby League community.
  • Attending media interviews and promotional activities.
  • Performing under pressure while playing in front of large crowds.
  • Accepted constructive criticism from coaches and teammates to improve skills.
  • Attended all scheduled practices and training sessions to maintain peak athletic performance.

Teachers Aide

Alexandria Park Community School
Alexandria, Sydney, NSW
01.2003 - 12.2003
  • Supervised student activities during recess, lunchtime, and other breaks.
  • Monitored student behavior in the classroom, hallways, cafeteria, playground.
  • Assisted teachers in preparing materials for instruction and classroom activities.
  • Provided support to students by monitoring their progress, answering questions, and helping with assignments.
  • Provided additional support to English Language Learners or Special Education Students.
  • Conducted one-on-one tutoring sessions with struggling students.
  • Supervised children on field trips to maintain safety and foster cultural learning experiences.
  • Established positive relationships with students, parents, fellow teachers and school administrators.

Education

Responsible Service of Alcohol -

TAFE NSW North Coast Institute
12-2023

Responsible Conduct of Gambling -

TAFE NSW North Coast Institute
12-2023

CERT III Aboriginal Sites Work -

TAFE NSW New England Institute
12-2017

References

References available upon request.

Timeline

Cultural Sites Officer

Ngullingah Jugun Aboriginal Corporation
08.2021 - Current

Administration Officer

Jubullum Local Aboriginal Land Council
01.2014 - 01.2020

Bottleshop Attendant

Hotel Cecil
02.2013 - 11.2013

Youth Worker / Mentor

Jubullum Local Aboriginal Land Council
02.2011 - 06.2011

Aboriginal Transport Officer

Meridian Medical Centre
03.2009 - 09.2010

Professional Rugby League Player

South Sydney Rabbitohs Rugby League Football Club
11.2003 - 06.2005

Teachers Aide

Alexandria Park Community School
01.2003 - 12.2003

Responsible Service of Alcohol -

TAFE NSW North Coast Institute

Responsible Conduct of Gambling -

TAFE NSW North Coast Institute

CERT III Aboriginal Sites Work -

TAFE NSW New England Institute

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