Yonghoo Kwon
North Strathfield,NSW
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
1
1
year of professional experience
Work History
Wait Staff Member
Stone Age
Westryde, NSW
2023.01 - 2023.12
- Managed multiple tasks simultaneously while remaining organized under pressure.
- Greeted and welcomed customers, providing them with menus.
- Resolved customer complaints in a professional manner in order to maintain a positive atmosphere.
- Calculated accurate bill amounts and processed cash and credit card payments.
Wait Staff Member
Outback Steakhouse
North Strathfield, NSW
2024.03 - 2024.03
- Delivered food items to customers at their tables in a friendly, courteous manner.
- Answered guest questions regarding menu, food and beverage preparation, recipe ingredients and allergens.
Wait Staff Member
Rashays
Lidcombe , NSW
2023.05 - 2023.05
- Greeted newly seated guests promptly, filled water glasses and brought bread to table.
- Implemented sanitary food handling, holding and service protocols.
Education
High School Diploma -
Concord High School
Concord, NSW2023-12
Skills
- Customer interaction
- Task prioritization
- Time management
- POS system operation
- Multitasking and organization
- Organized workflow
Timeline
Wait Staff Member
Outback Steakhouse
2024.03 - 2024.03
Wait Staff Member
Rashays
2023.05 - 2023.05
Wait Staff Member
Stone Age
2023.01 - 2023.12
High School Diploma -
Concord High School