Wafiullah Nabi
Melrose Park
Summary
Organized Office Manager with noted experience in administrative management. Prioritize projects and multitask effectively to achieve project goals. Methodical and detail-oriented team player with expertise in team leadership. Offering these skills and strong work ethic.
Overview
16
16
years of professional experience
Work History
Control Room Operator
E Group Security
12.2024 - Current
- Managed crises calmly under pressure, collaborating with team members to resolve problems quickly while minimising potential impacts on operations.
- Performed emergency operations to shut down faulty equipment, maintain electric service and safeguard station machinery.
- Ensured smooth transitions between shifts by maintaining clear communication lines with colleagues and providing comprehensive briefings on relevant issues.
- Demonstrated adaptability during periods of change, embracing new technologies or methodologies to improve overall control room functionality.
- Monitor control panels and computer systems to ensure equipment is operating correctly.
- Respond to alarms and system anomalies, taking necessary corrective actions.
- Conduct routine inspections and maintenance checks
- Record and report operational data for analysis and evaluation.
- Coordinate with field operators and maintenance teams to resolve issues.
- Implement operational procedures to optimise efficiency and safety.
- Update logs and documentation to reflect the current operational status.
- Assist in emergency response measures and incident investigations.
- Ensure compliance with safety protocols and regulatory standards.
Control Room Operator
E Group Security
01.2024 - 12.2024
- Managed crisis situations calmly under pressure, collaborating with team members to resolve problems quickly while minimizing potential impacts on operations.
- Documented daily activities in internal system and submitted timely shift reports.
- Performed emergency operations to shut down faulty equipment, maintain electric service and safeguard station machinery.
- Ensured smooth transitions between shifts by maintaining clear communication lines with colleagues and providing comprehensive briefings on relevant issues.
- Completed daily inspections and tests on plant equipment and documented findings.
- Reported complex issues and conditions to management for specialized diagnosis and repair.
Security Guard Officer
MA Security Group
05.2023 - 01.2024
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Reported irregularities such as fire and safety hazards to maintenance.
- Inspect and patrol premises regularly.
- Authorize entrance of people and vehicles.
Control Room Operator
E Group Security
10.2022 - 05.2023
- Constantly focus and monitor the site activities via CCTV and other surveillance system.
- Followed safety protocols and procedures to maintain safe working environment.
- Documented daily activities in internal system and submitted timely shift reports.
- Monitored control panel data to ensure plant operations were within parameters.
- Monitored operations to spot and report on issues for quick resolution.
Access Control Officer
Wester Sydney University
03.2022 - 10.2022
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Checked credentials and identifying paperwork for all incoming employees and visitors.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Patrolled and monitored premises in company vehicle, on bicycle and by foot.
- Gathered information, identified and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
- Drafted reports of property damage, theft, accidents and unusual occurrences to document daily activities and irregularities.
Mailroom Administrator
Seven West Media
08.2021 - 02.2022
- Maintained primary relationship accountability for clients, overall servicing responsibility and client satisfaction to maximize profitability of client relationships.
- Developed internal requirements which complied with program standards to minimize regulatory risks and liability across program.
- Arranged corporate and office conferences for company employees and guests.
- Oversaw appointment scheduling and itinerary coordination for both clients and personnel.
Mobile Patrol Security Officer
Wilson Security
09.2018 - 08.2021
- Provided for public safety by maintaining order, protecting people and property and promoting good community relations.
- Completed detailed reports and required paperwork related to serving warrants, investigating criminal activity and force deployments.
- Performed rescue functions at accidents, emergencies and disasters by directing traffic and administering emergency medical aid.
- Participated in continuous firearms proficiency, defensive driving and arrest technique training.
- Built excellent rapport and working relationship with clients to build trust and improve upon communication.
- Thoroughly analyzed criminal information and processed crime scenes.
- Reduced risk by accurately monitoring and evaluating criminal prosecutorial data while managing crime scenes.
Sales Representative
Carpet Call
03.2012 - 07.2017
- Met with existing customers and prospects to discuss business needs and recommend optimal solutions.
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages.
- Organized sales paperwork, presented proposals and finalized contracts.
- Set up calendar with customer birthdays and other special events for personal touch.
- Planned annual customer outreach events to strengthen brand initiatives and maximize outreach.
- Enhanced marketing and sales strategies to increase profitability and develop organizational pipeline.
- Brought Customer Satisfaction Index levels from unsatisfactory to levels acceptable to manufacturer.
Team Member
Coles Supermarket
07.2009 - 01.2012
- Pursued learning opportunities to advance knowledge and take on leadership position.
- Contributed to team success by completing jobs quickly and accurately.
- Worked different stations to provide optimal coverage and meet production goals.
- Created appealing displays for routine arrangements and special promotions.
- Adapted plans and adjusted equipment to maintain high standards of functionality and safety.
- Operated material moving equipment to move heavy loads and maintain production levels.
- Maintained order accuracy and customer satisfaction by double-checking packing labels while packaging products.
- Developed strong cooperative relationships with coworkers and managers.
Education
Associate of Arts - Human Resources Management
Central Queensland University (CQU)
Sydney09.2011
Associate of Arts - Bachelor of Business Administration (BBA)
Preston University
06.2007
Associate of Arts - Diploma of Information Technology
Preston University
06.2004
Skills
- Strategic planning
- Business administration
- Policy and procedure modification
- Presentation design
- Documentation and control
- Scheduling
- Bookkeeping
- Workflow planning
- Staff Management
- Payroll and budgeting
- Credit and collections
- Database administration
- Planning and Coordination
- Microsoft Office
- Computer proficiency
- Good listening skills
- MS Office
- Clerical
- Compassion
Timeline
Control Room Operator
E Group Security
12.2024 - Current
Control Room Operator
E Group Security
01.2024 - 12.2024
Security Guard Officer
MA Security Group
05.2023 - 01.2024
Control Room Operator
E Group Security
10.2022 - 05.2023
Access Control Officer
Wester Sydney University
03.2022 - 10.2022
Mailroom Administrator
Seven West Media
08.2021 - 02.2022
Mobile Patrol Security Officer
Wilson Security
09.2018 - 08.2021
Sales Representative
Carpet Call
03.2012 - 07.2017
Team Member
Coles Supermarket
07.2009 - 01.2012
Associate of Arts - Human Resources Management
Central Queensland University (CQU)
Associate of Arts - Bachelor of Business Administration (BBA)
Preston University
Associate of Arts - Diploma of Information Technology
Preston University
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