Roza Petlikovska
St Johns Park ,NSW
Summary
Results-oriented professional with extensive experience in customer service and inventory management. Known for exceptional organizational abilities and a focus on delivering high-quality outcomes. Diligent with superior work ethic, friendly demeanor and several years of experience.Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
30
30
years of professional experience
Work History
Night Fill Team Member/Store Supervisor
Woolworths
Leppington, NSW
06.2023 - 07.2025
- Developed positive customer relationships through friendly greeting and excellent service.
- Addressed customer needs, responding to specific requests.
- Worked hard to learn required tasks quickly to maximize performance.
- Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
- Rotated through series of different stations based on team needs.
- Stocked shelves with products to maintain store presentation and accessibility.
- Assisted customers in locating items and answering product inquiries.
- Conducted inventory checks to ensure accurate stock levels on the floor.
- Collaborated with team members to organize promotional displays effectively.
- Operated equipment for restocking and maintaining product freshness.
- Followed safety procedures while handling merchandise and equipment daily.
- Trained new employees on store policies and proper stocking techniques.
- Maintained cleanliness of sales areas to enhance customer experience and safety.
- Responded promptly to customer inquiries regarding products or services offered.
- Adhered to company policies related to safety procedures while handling heavy equipment like pallet jacks or forklifts.
- Stocked shelves with merchandise and ensured that items were correctly priced and labeled.
- Inspected all products prior to stocking them on shelves to ensure quality standards were met.
- Served as a fill team leader when assigned additional responsibilities such as training new hires or delegating tasks among employees.
- Performed regular inventory checks to ensure product availability for customers.
- Maintained cleanliness of store aisles and displays, including dusting shelves and sweeping floors.
- Unloaded shipments from delivery trucks, verified contents against invoices, and stored items in appropriate areas.
- Built and maintained working relationships with peers and upper management.
- Initiated inventory control measures to sustain stock levels.
- Packed and unpacked items, checking breakables before stocking on shelves.
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
- Received and counted stock items, recording data manually or on computer for inventory purposes.
- Operated equipment such as box cutters, hand jacks, tape guns and scanners in alignment with company guidelines.
- Faced products on shelves and displays to meet company policies.
- Replenished items to maintain stock availability.
- Received incoming product deliveries and relocated to storage shelves, coolers, or bins.
- Followed proper stock rotation procedures to minimize obsolescence and remove out of date items from sales floor.
- Palletized merchandise for easy movement to sales floor locations.
Photographer
Owner of Capture The Light Photography
St Johns Park, NSW
01.2012 - 04.2023
- Set up lights, backdrops and props for shoots and events.
- Explained price and package details to customers.
- Performed maintenance tasks to keep equipment working properly.
- Selected and assembled photography equipment and required backdrops.
- Tracked studio inventories and ordered new supplies when needed.
- Took pictures of individuals, families and small groups in studio or on location.
- Created artificial light using flashes and reflectors.
- Uploaded digital images for editing, archiving and electronic transmission.
- Saved and archived images and maintained master image library for future use.
- Coordinated and completed photoshoots for individuals, families and small groups.
- Cropped, manipulated and performed color balance for final images.
- Facilitated general office operations by scheduling appointments, keeping books and ordering supplies.
Secretary
Intense Paint and Panel
Yennora, NSW
01.2016 - 06.2019
- Maintained organized filing system of paper and electronic documents.
- Composed, edited and typed complex memos and reports with job-related software.
- Answered telephone calls to give information to callers, take messages or transfer calls to appropriate individuals.
- Pleasantly welcomed visitors, answered phone calls and maintained front reception desk.
- Created and updated spreadsheets to track and report data.
Hairdresser
Suzanne's Hair Design
Greenvalley, NSW
05.2003 - 01.2014
- Recommended hair styles to compliment clients' facial features and coloring.
- Backed up reception desk by answering phones, scheduling appointments and processing payments.
- Stayed up-to-date on current and emerging trends to increase professional value and meet diverse client needs.
- Selected hair colors, products and services based on customer preference and individually designed hair care plan.
- Set up workstation and treatment room with products, equipment and supplies to facilitate services .
- Provided expert hair cutting and styling services to diverse clientele.
- Washed, colored, cut and styled hair for high volume of clients daily.
- Developed relationships with regular clients by providing excellent customer service.
- Responded to customer inquiries by phone, email, and in person.
- Selected hair colors, products, and services based on customer preference and individually designed hair care plan.
- Analyzed hair texture and condition before recommending appropriate styling methods.
- Resolved any customer complaints quickly in an efficient manner while maintaining professionalism.
- Advised clients on how to maintain their hairstyles at home between visits.
- Trained or supervised other hairstylists, hairdressers and assistants.
- Responded to customer inquiries by phone, email and in person.
- Designed and recommended home hair care regimens and treatments to meet individual customer needs.
- Monitored, tracked and recorded client satisfaction to maintain positive ratings.
- Scheduled appointments for customers using internal software system.
- Managed appointment schedules to optimize client flow and service efficiency.
- Advised clients on hair care products and maintenance techniques.
- Maintained cleanliness and organization of workstations and salon areas.
- Collaborated with team members to enhance overall salon operations.
- Backed up reception desk by answering phones, scheduling appointments, and processing payments.
- Followed safety protocols when handling chemicals or sharp instruments like scissors or razors.
- Ordered supplies from vendors when needed to ensure adequate stock is available at all times.
- Attended fashion shows and other events to stay updated on new styles and techniques.
- Applied a variety of chemical treatments such as perming, relaxing or straightening services.
- Maintained accurate records of client's details including name, contact number, payment information.
- Trained new staff members in proper procedures for cutting, styling and colouring hair.
- Kept notes listing preferences and services provided to clients for quick reference.
- Assisted colleagues in setting up stations before starting a shift or closing down after it ends.
- Supervised front-end of salon, booked appointments, inventoried sales area and coordinated employee schedules to maximize operations.
Hairderesser
Geoffreys Hair Flair
Riverstone
01.1996 - 01.2002
- Followed trends in hairstyling techniques to increase customer satisfaction and attract new demographics.
- Provided personalized haircuts and styles to diverse clientele.
- Consulted with clients to determine suitable hairstyles and treatments.
- Maintained cleanliness and organization of workstations and tools.
- Utilized professional-grade products for coloring and styling hair.
- Managed appointment schedules for efficient client flow.
- Educated clients on proper hair care and maintenance techniques.
- Collaborated with team members to enhance service delivery and customer satisfaction.
- Washed, colored, cut and styled hair for high volume of clients daily.
- Maintained cleanliness of salon equipment, tools and work areas.
- Developed relationships with regular clients by providing excellent customer service.
- Responded to customer inquiries by phone, email, and in person.
- Provided consultations to discuss hairstyle options for clients.
- Cleaned work area thoroughly after each shift ensuring all tools were properly stored away.
- Greeted customers, answered phones and booked appointments.
- Selected hair colors, products, and services based on customer preference and individually designed hair care plan.
- Suggested retail products to clients that would help them maintain their style.
- Analyzed hair texture and condition before recommending appropriate styling methods.
- Resolved any customer complaints quickly in an efficient manner while maintaining professionalism.
- Backed up reception desk by answering phones, scheduling appointments, and processing payments.
- Followed safety protocols when handling chemicals or sharp instruments like scissors or razors.
Education
Hairdressing Trade Certificate - Hair Design
Warrington Tafe
Werrington12.2000
High School Diploma -
Richmond High School
Richmond12.1996
Skills
- Judgment and Decision Making
- Multitasking and Time Management
- Strong Organizational Skills
- Professional and Courteous
- Appointment Coordination
- Business Management
- Excellent Workflow Management
- Adobe PhotoShop
- Creative Thinking
- Customer Service
- Attention to Detail
- Workflow Management
- Reliable and Punctual
- Proper Stacking and Storage
- Loading and Unloading
- Merchandise Rotation
- Supply Restocking
- Willing to Learn
- Stocking and Replenishing
Timeline
Night Fill Team Member/Store Supervisor
Woolworths
06.2023 - 07.2025
Secretary
Intense Paint and Panel
01.2016 - 06.2019
Photographer
Owner of Capture The Light Photography
01.2012 - 04.2023
Hairdresser
Suzanne's Hair Design
05.2003 - 01.2014
Hairderesser
Geoffreys Hair Flair
01.1996 - 01.2002
Hairdressing Trade Certificate - Hair Design
Warrington Tafe
High School Diploma -
Richmond High School