Roza Petrevska
Sydney,NSW
Summary
Experienced professional seeking employment within a friendly and target-driven team. Leveraging diverse and extensive employment history to make a difference. Highly competent, reliable, and trustworthy individual with a wealth of experience and skills. Dedication to delivering accurate, efficient, and timely work is unwavering in complex, busy, or diverse environments. Excels at adapting and thriving under pressure, whether collaborating within a team or working independently. Maintains a positive attitude to ensure positive outcomes.
Overview
29
29
years of professional experience
1
1
Certification
Work History
Disability Support Worker
Sunnyfeild Disability Services
Sydney, New South Wales
08.2014 - 08.2023
- Enhanced quality of life for clients with physical and intellectual disabilities through compassionate care and assistance.
- Maintained safety with tidy, clean, and hazard-free home environments.
- Kept detailed daily logs with care actions, patient behaviours, and incidents.
- Delivered exceptional personal care services, including bathing, dressing, grooming, and feeding assistance.
- Communicated regularly with family members about client progress, addressing any concerns or questions.
- Provided emotional support to clients during challenging times, fostering resilience and coping skills.
- Ran errands,attended medical appointments and did weekly shopping.
- Provided high level of physical support by lifting, adjusting, and moving clients.
- Prepared nutritious meals to meet individual dietary needs for clients.
- Implemented behaviours management techniques when required for the safety of both clients and staff members involved.
- Promoted a safe and inclusive environment for all clients by enforcing policies and procedures consistently.
- Transported patients via wheelchair to and from rehabilitation and daily activities.
- Assisted clients in reaching personal goals through targeted skill-building activities and therapeutic interventions.
- Facilitated community integration for clients by organizing outings, social events, and other opportunities for engagement.
- Managed medications effectively for clients under strict supervision from healthcare professionals, ensuring adherence to prescribed treatment plans.
- Coordinated transportation arrangements for clients to attend or partake in social activities safely.
- Improved client independence by developing personalized support plans tailored to individual needs and goals.
- Kept accurate records for client files and related paperwork.
- Monitored client vital signs, administered medications, and tracked behaviours to keep healthcare supervisor well-informed.
- Maintained accurate records of client progress, adjusting support strategies as needed to maximize outcomes.
- Conducted regular assessments of client needs to identify potential areas of growth or improvement within their care plan structure.
- Worked with children and parents to closely monitor and record social, behavioural and academic growth.
- Participated in ongoing professional development opportunities to stay current on industry best practices.
- Participated in ongoing professional development opportunities to stay current on best practices within the disability support field.
- Collaborated with interdisciplinary teams to develop comprehensive care plans, ensuring optimal client wellbeing.
- Worked closely with therapists and other specialists to implement prescribed interventions consistently, leading to measurable improvements in client functioning.
- Checked medication schedules and patient needs to enforce medication administration standards team-wide.
- Advocated fiercely on behalf of clients when necessary to ensure their rights were respected in various settings such as education or healthcare environments.
- Adhered to company requirements for patient interactions and care standards.
- Maintained detailed records of patient progress, documentation of services and case notes.
- Conducted in-home visits to provide supportive services.
- Assessed risk factors of patients and made referrals for further services.
- Assisted patients in accessing housing, financial assistance and other community resources.
- Collaborated with healthcare providers to drive continuity of care.
- Worked with medical teams, patients and families to implement effective treatment plans.
- Provided crisis intervention services to individuals facing medical, emotional and mental health challenges in hospital setting.
- Facilitated family meetings to discuss patient care plans.
- Managed caseload to satisfy multiple patients with diverse needs.
- Participated in clinical supervision to maintain professional development.
- Provided patient and family education on available resources and self-care strategies.
- Completed psychosocial evaluations and needs assessments.
- Developed partnerships with community organizations to expand services and referrals.
- Updated treatment plans on monthly basis with latest intervention strategies and progress notes.
- Facilitated support groups for patients and families dealing with disability or chronic illnesses.
- Implemented behavior management techniques when required for the safety of both clients and staff members involved.
- Coordinated transportation arrangements for clients to attend medical appointments or partake in social activities safely.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Drove clients safely to social activities and appointments.
- Developed strong interpersonal relationships with clients, earning their trust and respect through consistent empathy and understanding.
- Supported clients in maintaining a clean living space by assisting with household tasks such as laundry, meal preparation, and general tidying.
- Kept detailed daily logs with care actions, patient behaviors, and incidents.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Communicated regularly with family members about client progress, addressing any concerns or questions promptly.
- Kept accurate records for client files and handled related paperwork.
- Monitored client vital signs, administered medications, and tracked behaviors to keep healthcare supervisor well-informed.
- Worked with children and parents to closely monitor and record social, behavioral and academic growth.
- Developed individual treatment plans and provided counseling to patients.
- Coordinated individualized discharge plans to manage safe transition back into community and home environments.
- Participated in interdisciplinary care conferences to discuss patient care plans and referrals.
- Coordinated patient discharge planning and follow-up care.
- Facilitated support groups for patients and families dealing with chronic illnesses.
Support Worker
SunnyHaven Disability Services
Sydney, New South Wales
07.2014 - 08.2014
Pathology Aid
Douglas Hanley Pathology
Sydney, New South Wales
06.2013 - 05.2014
Sole Trader/ Business Owner
White Diamond Cleaning Services
Sydney, New South Wales
06.2006 - 05.2013
Promotions Manager
Royal Carlton Hotel
Sydney, New South Wales
07.2005 - 05.2006
Pick Packer/process Line Operations
Qantas Catering
Sydney, New South Wales
08.1998 - 06.2005
Reception
Automotive Training Board
Sydney, New South Wales
04.1996 - 04.1998
Accounts Payable Clerk
Motor Traders Association
Sydney, New South Wales
03.1994 - 04.1996
Education
Certificate III - Certificate III in Entrepreneurship & New Business
Vet Course
Sydney11-2024
Certificate -
First Aid
Sydney01.2014
Certificate lll -
Disability Support Worker
Sydney, NSW01.2014
Certificate -
Occupational Health & Safety
Sydney, NSW01.2005
Certificate -
In Confidence, Composure & Competence
Sydney, NSW01.1996
Certificates -
In Microsoft Office, Word, Excel
Sydney, NSW01.1995
Certificate lll -
St George Tafe
Sydney, NSW01.1994
Skills
- Strong Work Ethic
- Proficient & effective time Management
- Critical Thinking
- Attention To Detail
- Trustworthy and reliable
- Analytical Problem Solving
- Effective task & Conflict Management
- Resourceful, flexible & Consistent
Certification
- First Aid Certification
- Working with children's check
- Police check/clearance
- Medication policy and practice
- NDIS worker check/clearance
- Occupational health and safety certification ( white card )
- Class C drivers licence
Languages
English
Native or Bilingual
Macedonian
Native or Bilingual
Timeline
Disability Support Worker
Sunnyfeild Disability Services
08.2014 - 08.2023
Support Worker
SunnyHaven Disability Services
07.2014 - 08.2014
Pathology Aid
Douglas Hanley Pathology
06.2013 - 05.2014
Sole Trader/ Business Owner
White Diamond Cleaning Services
06.2006 - 05.2013
Promotions Manager
Royal Carlton Hotel
07.2005 - 05.2006
Pick Packer/process Line Operations
Qantas Catering
08.1998 - 06.2005
Reception
Automotive Training Board
04.1996 - 04.1998
Accounts Payable Clerk
Motor Traders Association
03.1994 - 04.1996
Certificate III - Certificate III in Entrepreneurship & New Business
Vet Course
Certificate -
First Aid
Certificate lll -
Disability Support Worker
Certificate -
Occupational Health & Safety
Certificate -
In Confidence, Composure & Competence
Certificates -
In Microsoft Office, Word, Excel
Certificate lll -
St George Tafe
Accomplishments
- Documentation - Ensured charting accuracy through precise documentation.
- Quality Assurance - Ensured and enforced medical office compliance with HIPAA, OSHA and CLIA regulations for maximum quality and control.
- Implementation - Assisted in implementation of new tracking system that resulted in improved patient care.
- Patient Advocacy - Explained treatment procedures, medication risks, special diets and physician instructions to patients.
- Research - Completed group study focused on patient comfort, costs and test results, which resulted in increased patient satisfaction.
- Patient Transfer - Safely lifted up to 80 pounds and pushed 300 pounds on wheels.
- Collaborated with team of 25 in the development of quality support and care for clients
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Work Preference
Work Type
Full TimePart TimeWork Location
On-SiteRemoteHybridImportant To Me
Work-life balanceCompany CulturePaid time offPaid sick leaveHealthcare benefitsTeam Building / Company RetreatsCareer advancementSimilar Profiles
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