Enthusiastic and reliable candidate with 10+ medical sales experience in multinational companies. Skilled in communicating effectively,planning and problem solving. Can work independently and as a contributing team member.
Overview
14
14
years of professional experience
Work History
Community Pharmacy Intern
Chemist Warehouse
01.2024 - Current
Gained local experience in Brisbane.
Expanded scientific knowledge of different medications through interaction and learning from preceptor.
Implemented soft skills e.g. communication skills in providing top customer service level at counters.
Senior Medical Representative
Les Laboratories Servier
12.2012 - 12.2023
Achieved and exceed sales targets by promoting Chronic diseases' brand medications, to Primary Care healthcare professionals.
Engaged with Healthcare professionals to deliver personalised messages based on their needs.
Identified customers' needs by applying excellent sales techniques like active listening, handling objections, right probing and efficient closing.
Built long-term authentic and productive relationships with customers based on a patient centric approach that reflects positive outcome on patients' outcomes.
Demonstrated comprehensive territory planning and time management to ensure allocating appropriate visits number according to potentiality throughout the cycle plan.
Optimized the use of digital resources e.g. CRM (Veeva) to record and forecast promotional activities and make data driven smart decisions.
Utilised the Omnichannel tools adopted by Servier for improving accessibility to healthcare practitioners.
Shared and delivered constructive market feedback to assist in sales performance analysis as well as competitors' analysis.
Collaboratively worked within a high performing sales force team as well as cross function teams e.g. marketing and medical teams.
Prepared and created efficient data presentation using different visual formats to deliver Monthly reports and biannual Business reviews.
Nephrology Product Specialist
Amgen
01.2010 - 12.2012
Launch of break through medications class to top key opinion leaders.
Creating awareness while building strong advocacy for the new brand.
Continually expanded medical knowledge to be able to sustain reliable rapport with health providers.
Collaborating with the management to set realistic sales forecast and tailor delivery schedules to better manage the supply chain.
communicated pricing adjustment needs for tenders and supply to some public accounts.
Efficiently managed marketing resources and tools given to maximise return on investment and ensure sales growth.
Remained vigilant for legislations changes and governance changes in public accounts setting, and kept record of key opinion leaders.
Increased market share by identifying new opportunities through comprehensive competitor analysis.