Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Rozhina Zare

Templestowe,VIC

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

2
2
years of professional experience

Work History

Floor Supervisor

Zara
07.2024 - Current
  • Enhanced customer satisfaction by effectively managing floor operations and addressing concerns promptly.
  • Boosted sales through effective merchandising strategies and attention to product placement on the floor.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Monitored sales floor and provided customer service to foster retention and loyalty.
  • Resolved conflicts among staff members diplomatically, maintaining a harmonious working environment conducive to productivity.
  • Mentored new hires in company policies, job responsibilities, and expectations, ensuring successful integration into the team.


Sales assistant

ZARA - BOURKE STREET
04.2022 - 01.2024
  • Provided exceptional customer service by greeting and assisting customers in a friendly and professional manner
  • Actively engaged with customers to drive sales and meet targets, utilizing product knowledge and awareness of current fashion trends
  • Assisted with maintaining visual standards on the shop floor by arranging merchandise displays and ensuring products were organized and well presented
  • Processed sales transactions accurate and efficiently using POS systems, handling cash, credit/debit cards and other forms of payment securely
  • Demonstrated excellent communication and interpersonal skills, contributing to a positive work environment and effective teamwork.

Receptionist

KAYA HEALTH CLUB- EMPORIUM
06.2023 - 11.2023
  • Greeted and assisted gym member and visitors in a welcoming and friendly manner
  • Managed front desk operations, including answering phones, scheduling appointments, and processing memberships
  • Ensured the reception area was clean, organized, and stocked with necessary supplies
  • Demonstrated strong communication skills in person, over the phone, and in written correspondence to address inquiries and resolve issues promptly.

Sales assistant

DAVID JONES/ TED BAKER- BOURKE STREET
01.2023 - 07.2023
  • Provided a report weekly regarding the sales and exceeded sales target by 0.80%
  • Merchandised the new stock
  • Advised customers and processed orders received by phone special order of goods not in stock, passed order to the relevant person
  • Provided excellent face to face sales and support service to all customers with: -Accurate, professional and efficient service
  • -High level of customer care and responsiveness
  • -An effective contribution to the sales target
  • -Good product knowledge and understanding.

Education

Bachelor of Design - Property And Construction Managment

The University Of Melbourne

Certificate IV in Real Estate Practice -

Entry Education

Skills

  • Team Leadership
  • Selling skill
  • Customer Relations
  • Decision-Making
  • Quality Assurance
  • Teamwork and Collaboration

Languages

English
Persian

Timeline

Floor Supervisor

Zara
07.2024 - Current

Receptionist

KAYA HEALTH CLUB- EMPORIUM
06.2023 - 11.2023

Sales assistant

DAVID JONES/ TED BAKER- BOURKE STREET
01.2023 - 07.2023

Sales assistant

ZARA - BOURKE STREET
04.2022 - 01.2024

Bachelor of Design - Property And Construction Managment

The University Of Melbourne

Certificate IV in Real Estate Practice -

Entry Education

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Rozhina Zare