RUTA ALSAUSKAITE
Balmain,NSW
Summary
Engaging and patient customer service professional with 6+ years of experience responding to all types of customers inquiries. Passionate about building strong customer relationships, driving brand loyalty, and increasing customer engagement.
Overview
9
9
years of professional experience
Work History
Nail Technician
The Nail Lounge
01.2024 - Current
- Established strong client relationships through exceptional customer service and communication skills.
- Sterilized and sanitized beauty tools and equipment to maintain hygiene and safety protocols.
- Offered advice and recommended products to improve and maintain nails.
- Communicated effectively with management concerning important customer issues.
- Supported overall salon operations by assisting with administrative duties, such as answering phones, booking appointments, and handling transactions when necessary.
- Performed high-quality manicures, pedicures, and nail enhancements for a diverse clientele.
Pharmacy Assistant
Amcal Balmain Compounding Pharmacy
06.2022 - 01.2024
- Kept pharmacy counter and related areas clean, neat and organized.
- Answered telephones and provided information about order status, store hours and pharmacy procedures.
- Greeted customers and responded to questions with friendly, knowledgeable assistance.
- Demonstrated professionalism and empathy when handling sensitive patient situations, preserving confidentiality at all times.
- Assisted customers in selecting over-the-counter medications and health care products.
- Handled inventory stock by counting inventory items, checking delivery quantities, reviewing medication expirations and ordering additional products.
Spa Manager
Aqua Vitae Day Spa
10.2021 - 05.2022
- Maintained cleanliness and safety standards within the spa facility, ensuring compliance with all regulations.
- Maximized efficiency through time management and staff supervision to boost productivity.
- Recommended spa treatments and services, boosting sales and bringing in new clientele.
- Established a welcoming atmosphere for guests through exceptional customer service interactions from arrival to departure.
- Managed inventory control, reducing waste and lowering product costs.
Nail Artist
Polished Atelier Salon
02.2021 - 10.2021
- Dealt with Customers
- Fulfilled their requests and ideas to my best capabilities
- Maintained Health and Safety standards
- Performed all Manicurist duties
All-rounder
Bertoni Coffee shop
01.2018 - 01.2021
- Took customers’ orders
- Resolved customer complaints and made quick decisions
- Maintained Health and Safety standards
- Closed the register at the end of the shift
Manicurist
''DAIVA'' Beauty salon
01.2017 - 09.2017
- Clean, cut and shape nails of the customers
- Sanitize/disinfect tools and equipment.
- Apply and remove Gel & Shellac nails.
- Converse naturally with clients and comply with their requests.
Barista
Conference and Leisure Centre "PORTO"
04.2015 - 09.2016
- Consistently provided professional, friendly and engaging service.
- Addressed diner complaints with kitchen staff
- Provided friendly and attentive service.
- Assisted co-workers whenever possible.
Education
Diploma in Beauty Therapy -
Australasia International School
12.2019
Beauty Therapy -
Business and Services School of Klaipėda
06.2013
Skills
- An extroverted and vivacious personality;
- Ability to work under pressure with high customer traffic
- Taking initiative and working well independently;
- Highly organized and attentive for details;
- Top notch customer service skills
- Flexible and work well with a team;
- Time Management
Additional Information
- Quick learner
- Tech savvy
- Always keen to learn more and improve my current skills
Timeline
Nail Technician
The Nail Lounge
01.2024 - Current
Pharmacy Assistant
Amcal Balmain Compounding Pharmacy
06.2022 - 01.2024
Spa Manager
Aqua Vitae Day Spa
10.2021 - 05.2022
Nail Artist
Polished Atelier Salon
02.2021 - 10.2021
All-rounder
Bertoni Coffee shop
01.2018 - 01.2021
Manicurist
''DAIVA'' Beauty salon
01.2017 - 09.2017
Barista
Conference and Leisure Centre "PORTO"
04.2015 - 09.2016
Diploma in Beauty Therapy -
Australasia International School
Beauty Therapy -
Business and Services School of Klaipėda
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