Ruan Silva De Deus

• Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
• Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
• Collaborated with team members to achieve a cohesive and efficient store environment.

• Built rapport with repeat customers, fostering long-term loyalty to the brand.
• Monitoring inventory levels and restocking supplies as needed.
• Balancing the cash register and preparing for the next day’s operations.
• Boosted store revenue through upselling and cross-selling techniques.

• Processed transactions accurately while maintaining a high level of customer service.
• Increased sales by building strong customer relationships.
• Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
• Monitored customers for signs of security concerns and escalated issues to management.

The Vivart Institute was founded by a group of inspiring young people from Juiz de Fora with the goal of developing social projects to support and assist people in vulnerable situations. Committed to social transformation and improving the living conditions of the community. To financially support the activities of the Vivart Institute, the social brand created. This brand is dedicated to developing and commercializing t-shirts, with all profits fully redirected to fund the institute's social projects. Vivart not only generates resources but also raises awareness about the importance of solidarity and community engagement.

• Assisted in the successful completion of projects by coordinating tasks, monitoring progress, and maintaining documentation.
• Developed and maintained project documentation for reliable records.
• Led team meetings to assess project progress and plan appropriately to meet delivery targets.