Rubaeed Ibn Jashim
Unit 2014 8 UHRIG RD LIDCOMBE
Summary
Dynamic individual with hands-on experience in [Area of expertise] and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Junior Customer Service Representative
International Training & Education Counsel
08.2023 - 01.2025
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Responded to customer requests for products, services, and company information.
- Handling clients need and provide information
Education
Bachelor of Information Technology - Cyber Security
Central Queensland University
400 KENT ST, SYDNEY NSW 200011-2027
Skills
- Supportive Interaction Style
- Collaborative Teamwork
- Service Optimization
- Analytical Problem-Solving
Languages
English
Professional Working
Bengali
Full Professional
Hindi
Professional Working
Certification
Retail Training (3 days course at ITEC)
Timeline
Junior Customer Service Representative
International Training & Education Counsel
08.2023 - 01.2025
Bachelor of Information Technology - Cyber Security
Central Queensland University
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