Ruben Casey
MELBOURNE,VIC
Summary
I am a compassionate Emergency Services Clerk who has recently finished their Diploma of Nursing and is eager to progress. Whilst performing my day-to-day duties I am able to combine my strong administrative skills with my healthcare knowledge to optimise the best outcome for patients and their families. I am meticulous with my work and attention to detail and deliver clear and concise communication in fast-paced healthcare settings. I am passionate about supporting individuals with dignity, accuracy, and care while developing clinical nursing skills. I have gained a wealth of knowledge through both my work and lived experiences which have made me the person I am today.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Emergency Services Clerk
The Royal Melbourne Hospital
11.2022 - Current
- Provide administrative support to medical, nursing and allied health staff within the Emergency Department; this includes updating and maintaining audits for different areas of the department.
- Manage department wide scheduled “Downtime's”, while accurately managing patient records, transactions, movements and reconciliation of data.
- Managing patient admissions, discharges and transfers. Taking calls from the public, patients, families and other medical providers/clinical teams.
- Collecting and updating patients' personal information whilst maintaining patient confidentiality.
Communicating and liaising with transport personnel such as Ambulance Victoria, ARV and St. Johns Ambulance.
Additionally I have taken on the role of the lead Occupational Health and Safety Representative (Clerical) within the Emergency Department. My job is to ensure the safety and wellbeing of not just myself but my 40+ colleagues in an ever-changing workplace. It is my responsibility to ensure the workplace that my colleagues are surrounded with is safe and up to industry standard.
Education
VCE Certificate -
Strathmore Secondary College
Strathmore, VIC12-2022
Diploma of Nursing
Kangan Institute
Melbourne, VIC07-2026
Skills
- Patient admissions
- Patient record management
- Audit management
- Data reconciliation
- Health safety compliance
- Confidentiality assurance
- Document management
- Administrative tasks
- Organizational skills
- Time management
- Team collaboration
- Customer service
Certification
- - Occupational Health and Safety Officer
- Working With Children's Check
- NDIS Screening Check
References
Yolande Zammit - Royal Melbourne Hospital Emergency Department Clerical Supervisor
03 9342 4841
Yolande.zammit@mh.org.au
Randall Britton - Royal Melbourne Hospital Emergency Department Floor Co-Ordinator/Nurse In-charge
0425 860 892
Randall.britton@mh.org.au
Denikin Cheung - Royal Melbourne Hospital Emergency Department Clinical Nurse Educator (CNE)
0408 660 038
Dennikin.cheung@mh.org.au
Timeline
Emergency Services Clerk
The Royal Melbourne Hospital
11.2022 - Current
VCE Certificate -
Strathmore Secondary College
Diploma of Nursing
Kangan Institute