Ruben Stock
Maroubra,NSW
Summary
Ruben is a Motivated Service Worker with exceptional social skills, communication abilities and customer service background with working at ST Lukes Clovelly for over 3 years. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues. Outgoing and friendly Barista with excellent interpersonal communication strengths. average understanding processing payments and has a great understanding of handling food and meeting customer demands with diligent and well-organized mentality. Certified in safe food handling. While offering expertise in coffee production, and preparation. Strong knowledge of roasting and brewing, with enthusiasm for promoting sustainable and fair-trade coffee. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level position as a Barista. Ready to help team achieve company goals.
Please note
- I am available from the 10th of December - 30th December.
- Im am going away in January from the 1st - the 29th but if possible it would be great to work with you at the end of January again.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Barista
Damon Bolton - His Number +61 430 059 308
02.2020 - Current
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction scores.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
- Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
- Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
- Memorized recipes for specialty coffee beverages and seasonal offerings.
- Made and served brand-specific café beverages with focus on speed, quality and consistency.
- Repaired minor issues and maintained espresso equipment and coffee machines for smooth functioning.
- Packaged bagels, muffins and other food items for customer purchase.
- Minimized spoilage with proper use of first-in-first-out stock procedures.
- Learned special recipe items and seasonal offerings to best meet customer needs.
- Followed exact recipes for mixing and preparing beverage and food items.
- Prevented infections and maintained store professionalism by cleaning and sanitizing work areas daily.
- Restocked display cases with attractive arrangements to promote specialty food items like bagels and muffins.
- Helped management keep adequate supply on hand by notifying of shortages.
- Learned every menu item's preparation and numerous off-label drinks to meet customer needs.
- Prepared specialty drinks such as cappuccinos, lattes and mochas.
- Sanitized equipment and wiped down counters and tables to prevent spread of germs.
- Elevated customer loyalty by using strong communication abilities to resolve customer problems.
- Used POS system to accurately enter orders and process payments.
- Monitored supply levels at counter and maintained customer areas to meet typical demands.
Education
High School Diploma -
Waverley College
Waverley, NSW10.2023
Skills
- Foam Art
- Soft Selling
- Ordering Procedures
- Opening and Closing Duties
- Coffee Expertise
- Team Player
- Active Listener
- Adaptive and Creative
- Safe Food Handling
- Team Leadership
- Hospitality Service Expertise
- Coffee Machinery
- Espresso Machine Operation
Achievements And School And Cadets
- ADF Future Innovators Award 2021
- Most Outstanding Medic Award 2021
- Awarded Two Silver Efficiency Badges
- Attended Annual Field Exercise (AFX) as a medic part of advance organising party (5 years)
- Attended two Bivouacs practicing fieldcraft
- CAS MIL skills competition attendance 2022
- Achieved rank of Commanding Under Officer Medic Platoon 2022
- House Prefect 2023
- U18 Randwick warriors Grand final winners 2023
Year12 Subjects At Waverley College
- Design Technology
- Construction
- Studies of Religion 2
- Mathematics Standard 2
- English Standard
Extramural Activities
- Rugby - School and Randwick Club
- Water Polo - School
- Swimming Team - School
Qualifications And Memberships
- Bronze Medallion Surf Life Saving
- HLTAID009 - Provide Cardiopulmonary Resuscitation
- HLTAID010 - Provide Basic Emergency Support
- HLTAID011 - Provide First Aid
- CPC20211 - Certificate 2 in Construction Pathways
- PADI Openwater 1
- Black Market Coffee - Accredited Barista Course
Hobbies and Interests
- Scuba Diving
- Body surfing
Volunteer Experience
- He completed his Nippers and received Surf Rescue Cadet award in 2020
- Ruben completed Surf Lifesaving Bronze Medallion in 2023
- He is a patrolling member with Coogee Surf Lifesaving Club and have made a number of rescues
- He is a Barista at his local church on Sundays
Certification
- Certified Barista, Black Market Coffee - Accredited Barista Course
Timeline
Barista
Damon Bolton - His Number +61 430 059 308
02.2020 - Current
High School Diploma -
Waverley College
- Certified Barista, Black Market Coffee - Accredited Barista Course
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