Enthusiastic team player with more than 18 years experience in hospitality and customer service industry. Eager to contribute and showcase my skills and knowledge to team's success through hard work, attention to detail and excellent organizational skills. Clear understanding of day to day operation in variety of settings. Highly motivated, driven and have the willingness to learn, grow and excel with the opportunity for a new career advancement and challenges.
Hi, I’m
RUBIE ANNE JUCUTAN
Melbourne,Victoria
Summary
Overview
19
years of professional experience
Work History
Astra Lodge Falls CreekFalls Creek, VIC
Day Spa Manager
06.2019 - Current
Job overview
- Working in my 5th Ski Season since 2019
Spicers Peak LodgeMARYVALE, QLD
Spa Manager
08.2021 - 11.2022
Job overview
- Manages day-to-day spa operations, oversees training, and ensures spa treatment protocols and standards are implemented.
Hayman IslandHayman, QLD
Lead Massage Therapist/ Consultant
07.2019 - 12.2019
Job overview
- A very short pre opening position due to the pandemic- Covid.
COMO Shambhala- COMO, The TreasuryPerth, WA
Spa Supervisor/Trainer
09.2015 - 05.2019
Job overview
- Pre-Opening Team 2015 - Supervised daily spa operations. reception duties and staff training, head spa therapist - Interim Spa Manager 2017
Radiant Being WellnessAlbany, WA
Assistant Spa Manager
01.2014 - 04.2015
Job overview
- Supervised and performed spa/massage treatments and reception/retail duties for the wellness shop
Chimes Spa RetreatDenmark, WA
Spa Supervisor/Senior Spa Therapist
07.2011 - 12.2013
Job overview
- Supervised daily spa operations and performed all spa treatments.
Turks and Caicos Sporting ClubAmbergris Cay Island, Turks And Caicos (Caribbean)
Concierge/Housekeeping Supervisor
12.2008 - 12.2010
Job overview
- Performed all spa treatments, assist in resort concierge and supervised housekeeping duties.
Amanyara AMAN ResortsProvidenciales, Turks And Caicos
Spa Concierge
11.2005 - 05.2008
Job overview
- Pre-Opening Team Dec 2005
- Performed all spa treatments and assist in concierge
Education
Institute in Health And Nursing AustraliaMelbourne, VIC
Certifictae III in Pathology Collection
12-2023
University Overview
Frontier InstituteVIC
Diploma in Leadership And Management
06.2020
University Overview
Great Southern Institute of Technology TAFEWA
Diploma in Remedial Massage
12.2013
University Overview
Skills
- Responsible
- Teamplayer
- Flexible & Adaptable
- Good Communication
- Planning and organising
- Good work ethic
- Employee Supervision
- Training skills
- Good Reception and Desk skills
- Willingness to learn and take on new skills
- Ability to multi-skill
- People Skills
- Supervision & Leadership
- Friendly, Positive Attitude
- Customer Service
- Training & Development
References
References
References available upon request.Timeline
Spa Manager
Spicers Peak Lodge
08.2021 - 11.2022
Lead Massage Therapist/ Consultant
Hayman Island
07.2019 - 12.2019
Day Spa Manager
Astra Lodge Falls Creek
06.2019 - Current
Spa Supervisor/Trainer
COMO Shambhala- COMO, The Treasury
09.2015 - 05.2019
Assistant Spa Manager
Radiant Being Wellness
01.2014 - 04.2015
Spa Supervisor/Senior Spa Therapist
Chimes Spa Retreat
07.2011 - 12.2013
Concierge/Housekeeping Supervisor
Turks and Caicos Sporting Club
12.2008 - 12.2010
Spa Concierge
Amanyara AMAN Resorts
11.2005 - 05.2008
Institute in Health And Nursing Australia
Certifictae III in Pathology Collection
Frontier Institute
Diploma in Leadership And Management
Great Southern Institute of Technology TAFE
Diploma in Remedial Massage
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