RUBIYA SULTANA
WEST WOLLONGONG,NSW
Summary
Dedicated Aged Care Support Worker with Certificate III in Aged Care and current Master's studies in Human Resource Management and Marketing. Demonstrates expertise in delivering personal care and emotional support to elderly and vulnerable individuals, ensuring dignity and safety. Strong communication skills enhance client interactions and contribute to a supportive environment.
Overview
4
4
years of professional experience
Work History
Welfare Officer
YoungOne Corporation
04.2019 - 04.2023
- Assisted employees with disabilities by coordinating workplace accommodations and support services.
- Assisted disabled children of employees with necessary care and support.
- Facilitated supportive sessions, enhancing well-being of mentally disabled workers.
- Coordinated medical and healthcare assistance for employees, ensuring access to long-term care services.
- Maintained confidential welfare records and reported welfare concerns to management.
- Ensured safe and appropriate workplace conditions for ageing employees, promoting their well-being.
- Provided first aid assistance during workplace incidents and emergencies.
- Conducted health and safety and first aid training for factory workers.
- Collaborated with team in garments manufacturing processes.
Education
Master of Human Resource Management & Marketing -
University of Wollongong
Wollongong, NSW, Australia01-2026
Certificate III - Aged Care / Individual Support (Ageing)
Australia
AustraliaBachelor of Business Administration - Human Resource Management
Bangladesh
BangladeshSkills
- Personal Care Assistance
- Incident reporting
- First Aid and Safety Awareness
- Electronic Health Records (EHR) Systems
- EHR systems
- Assistive Technology
- Basic Computer Skills
- Reporting tools
- Teamwork and Collaboration
- Cultural Sensitivity
- Confidentiality and Professionalism
- Active listening
- Emotional Resilience
- Patience and Compassion
References
Available upon request
Languages
- Bengali
- Hindi / Urdu
- English
- Bengali
- Hindi / Urdu
Certifications And Checks
- Certificate III in Aged Care / Individual Support
- First Aid & CPR Certificate
- National Police Check
- NDIS Worker Screening Check
- Working With Children Check
Timeline
Welfare Officer
YoungOne Corporation
04.2019 - 04.2023
Master of Human Resource Management & Marketing -
University of Wollongong
Certificate III - Aged Care / Individual Support (Ageing)
Australia
Bachelor of Business Administration - Human Resource Management
Bangladesh