Summary
Overview
Work History
Education
Skills
Timeline
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Ruby Bergmeier

Seaford,VIC

Summary

Seasoned Manager with broad experience in both team leadership and people skills. I possess strong strategic planning abilities, coupled with the ability to coordinate efficient teams. I am skilled in building strong relationships across all levels from customer to team bases. Proven ability to implement effective communication strategies and multitask in all high-pressure environments.

Overview

2027
2027
years of professional experience

Work History

Bartender

Pier Hotel
Frankston
2024 - Current
  • Engaged with customers to enhance service experience, fostering repeat business and customer loyalty.
  • Multitasked effectively in fast-paced environment, supporting efficient bar operations during peak hours.
  • Maintained cleanliness and organization of bar area, ensuring a welcoming environment for customers.

2IC Manger

The Athletes Foot
09.2022 - Current
  • Facilitated team meetings to communicate goals and expectations effectively.
  • Trained and mentored new team members to enhance service quality.
  • Assisted customers with product selection and inquiries.
  • Implemented visual merchandising strategies to enhance product displays.
  • Cultivated loyal customer base by providing excellent customer service.
  • Delegated work to staff, setting priorities and goals.
  • Developed employee schedules to optimize coverage during peak hours.
  • Enforced customer service standards and resolved customer problems to uphold quality service.

Education

Bachelor of Design - Communication Design

Swinburne University of Technology
Melbourne, VIC
01-2023

Master of Education -

Swinburne University of Technology
Melbourne, VIC
01-2027

Skills

  • Customer service
  • Product knowledge
  • Relationship building
  • Staff delegation
  • Conflict resolution
  • Policy implementation
  • Problem-solving abilities
  • Communication skills

Timeline

2IC Manger

The Athletes Foot
09.2022 - Current

Bartender

Pier Hotel
2024 - Current

Bachelor of Design - Communication Design

Swinburne University of Technology

Master of Education -

Swinburne University of Technology
Ruby Bergmeier