Ruby Beveridge
Summary
Experienced and articulate individual with a strong background in customer service, including 3 years of hospitality experience. Skilled at developing personal skills for effective communication and thriving in demanding team environments. Committed to completing responsibilities to a high standard, driven by a positive attitude. Recognized for being organized, dependable, and capable of managing multiple priorities. Willing to take on additional responsibilities to contribute to team goals.
Overview
5
5
years of professional experience
Work History
Student Activities Supervisor
St Francis Xavier College
02.2024 - Current
- Mentored junior staff members on best practices in activity planning and when participating in activities
- Maintained safe and inclusive environments by enforcing rules, guidelines, and disciplinary measures when necessary.
- Provided support and assistance to teachers when in need of additional support on school sport trips
Customer Service Employee Casual Team Member
Daydreamers Café
04.2022 - Current
- Company Overview: Whilst working at Daydreamers Café, this crew member has been able to acquire a new set of skills, working as a hostess on weekends at an extremely busy café
- Maintaining positivity when handling problems
- Cash and EFTPOS handling
- Booking handling and logistical thinking
Retail Employee Casual Team Member
General Pants Co.
12.2021 - 01.2023
- Company Overview: Within the time worked at General Pants Co, this crew member was able to learn how to deeper connect with customers as well as how to build conversation
- Keeping an open mindset when found in difficulty
- Cash and EFTPOS handling
- Banking and closing
Customer Service Employee Crew Member
McDonald's Berwick
01.2020 - 12.2021
- Company Overview: With work experience in the fast food industry, this crew member position has developed customer service demands, register training and an extensive understanding of EFTPOS and cash handling
- Proving exceptional customer service
- Cash and EFTPOS handling
- Followed procedures for safe food handling, preparation and presentation
- Resolved complaints promptly professionally
Customer Service Employee Casual Team Member
Switch Lifestyle
05.2021 - 10.2021
- Company Overview: During the time at Switch lifestyle, this crew member has been able to strengthen their skills with customer service as well as being able to handle cash and strengthen their problem-solving skills
- Maintaining positivity when handling problems
- Cash and EFTPOS handling
- New skills learnt with enthusiasm
- Resolved complaints promptly and professionally
Education
Bachelor of Arts - Health And Physical Education
Deakin University
Melbourne, VIC2027
High School Diploma -
St Francis Xavier College
12.2023
Skills
- Reliability
- Positive attitude
- Enthusiasm
- Adaptability
- Willingness to learn
- Flexibility
- Hard work
- Excellent work ethic
- Self-motivation
- Drive
- Collaborative Approach
Accomplishments
- Beaumont Oratory Participant
- Community Engagement Courage and Courtesy Award
- Learning Area Enrichment Courage and Courtesy Award
- Achieved an ATAR of 86.50
- School Spirit Award
Personal Information
Date of Birth: 01/17/05
Timeline
Student Activities Supervisor
St Francis Xavier College
02.2024 - Current
Customer Service Employee Casual Team Member
Daydreamers Café
04.2022 - Current
Retail Employee Casual Team Member
General Pants Co.
12.2021 - 01.2023
Customer Service Employee Casual Team Member
Switch Lifestyle
05.2021 - 10.2021
Customer Service Employee Crew Member
McDonald's Berwick
01.2020 - 12.2021
Bachelor of Arts - Health And Physical Education
Deakin University
High School Diploma -
St Francis Xavier College
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