Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ruby Candy

Castlemaine

Summary

I am experienced in customer service in both retail and hospitality settings. I have successfully undertaken tasks such as payment processing, taking orders, meeting customer needs, packaging and processing purchases and clearing and maintaining restaurants and shop spaces. I am a dedicated and committed hard worker.

Overview

6
6
years of professional experience

Work History

Waitress

Saffs Cafe
10.2022 - 07.2025
  • Provided exceptional customer service in fast-paced environment, ensuring guest satisfaction and repeat visits.
  • Assisted with menu recommendations, enhancing customer dining experience through product knowledge.
  • Coordinated food and beverage delivery to tables, maintaining accuracy and efficiency during peak hours.
  • Trained new staff on operational procedures, fostering team cohesion and improving service standards.
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
  • Oversaw cleanliness and organization of dining area, ensuring compliance with health and safety regulations.
  • Used cash registers and credit card machines to cash out customers.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.

Server

The Tea Dispensary
11.2020 - 10.2022
  • Greeted customers entering store and offered assistance with requirements.
  • Completed daily tasks accurately and on-time to support shop needs.
  • Checked incoming orders and organized new stock.
  • Helped customers find merchandise and assisted with sizing and accessories.
  • Helped managers with daily checklists and last-minute requirements.
  • Maximized safety and production levels by frequently cleaning and organizing work areas.
  • Assisted with purchases by removing tags and placing purchased merchandise in bags.
  • Addressed customer issues immediately to guarantee swift resolution.
  • Helped team members work optimally by frequently stocking work supplies and tools.

Waitress

Goldfields Track Cafe
03.2019 - 02.2020
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Used cash registers and credit card machines to cash out customers.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Greeted new customers, discussed specials and took drink orders.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Inspected dishes and utensils for cleanliness.
  • Stayed up-to-date on menu changes to help customers make food choices.

Education

Bachelors of Fashion Design - Fashion Design

RMIT University
Melbourne, VIC
12-2025

High School Diploma -

Bendigo Senior Secondary Collage
Bendigo, VIC
10.2022

Skills

  • Transactions and Cash Handling
  • Team Player
  • Customer Service and Rapport
  • Warm and Friendly
  • Cool Under Pressure
  • Dining Room Cleaning and Upkeep
  • Payment Processing
  • Stocking and Replenishing

Timeline

Waitress

Saffs Cafe
10.2022 - 07.2025

Server

The Tea Dispensary
11.2020 - 10.2022

Waitress

Goldfields Track Cafe
03.2019 - 02.2020

Bachelors of Fashion Design - Fashion Design

RMIT University

High School Diploma -

Bendigo Senior Secondary Collage
Ruby Candy