Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
Generic

Ruby Cavanagh

GOOMERI,QLD

Summary

Exceptional customer service skills. Dependable employee with a high interest to learn and contribute to a positive culture within the workplace. Career orientated and willing worker within a team working towards company goals.

Overview

4
4
years of professional experience

Work History

Retail Sales Associate

FoodWorks Supermarkets
01.2023 - Current
  • Greeted customers and helped with product questions, selections, and purchases.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Used POS system to process sales, returns and online orders.
  • Answered questions about store policies and addressed customer concerns.
  • Balanced and organized cash register by handling cash, counting change, and storing coupons.
  • Answered customer questions about products and services, helped locate merchandise, and promoted key items.
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Maintained up-to-date knowledge of store sales, payment policies and security standards.
  • Wrapped, boxed and weighed bakery department products.

Retail Sales Associate

Wimberley & Co Bookstore
06.2021 - Current
  • Managed cash register after end of shift to balance and record accurate transactions.
  • Engaged in friendly conversation with customer to better uncover individual needs.
  • Listened to customer needs and desires to identify and recommend optimal products.
  • Built customer loyalty and retention by delivering excellent shopping experiences.
  • Created inviting environment for customers by maintaining store organization and cleanliness.
  • Balanced and organized cash register by handling cash, counting change, and storing coupons.

Retail Sales Associate

Shell Gas Station
10.2019 - 09.2021
  • Stocked merchandise, clearly labelling items, and arranging according to size or colour.
  • Answered questions about store policies and addressed customer concerns.
  • Used POS system to process sales, returns, online orders, and gift card activations.
  • Greeted customers and helped with product questions, selections, and purchases.
  • Trained and supervised new employees to use selling strategies and apply best practices.

Education

High School Diploma -

Victory College
Gympie, QLD
11.2022

Skills

  • Retail Store Operations
  • Excellent customer service skills
  • Work well in a team environment

Additional Information

Sandie Brooks - Supervisor (Foodworks)

0416193117

Kendall Stower - Manager (Wimberley & Co Bookstore)

0438333875

Timeline

Retail Sales Associate

FoodWorks Supermarkets
01.2023 - Current

Retail Sales Associate

Wimberley & Co Bookstore
06.2021 - Current

Retail Sales Associate

Shell Gas Station
10.2019 - 09.2021

High School Diploma -

Victory College

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Ruby Cavanagh