Ruby Chen
Brisbane,QLD
Summary
I am a hardworking and reliable person with experience in customer service, administration, and retail. I enjoy working both independently and as part of a team. I am quick to learn, responsible, and always willing to take on new tasks. I have strong stress management skills and perform well under pressure.
I am currently seeking opportunities in the hospitality or beverage service industry or cleaning or factory work, where I can improve my English communication skills quickly and contribute to a friendly and productive team environment.
Overview
10
10
years of professional experience
Work History
Fruit Packer
DonnyBrook farm
Brisbane, Caboolture
06.2015 - 09.2025
- Sorted and inspected strawberries to ensure only high-quality produce was packed
- Operated and maintained packaging equipment in a clean and safe manner
- Classified strawberries by size and grade, and labeled packages for distribution
- Collaborated with team members to meet daily packaging targets on time
- Adhered to food safety standards to ensure products met sales and export requirements
Front Counter Crew Member
Rice to meet you
Torrensville, SA
05.2025 - 06.2025
- Took customer orders accurately and processed payments using POS system
- Provided friendly and efficient service at the front counter
- Maintained cleanliness and hygiene of the dining and counter areas
- Assisted with food preparation and packaging during busy hours
- Handled customer inquiries and complaints with professionalism and care
Customer Service Team Leader
WeMo Scooter
, Taiwan
10.2017 - 03.2025
- Review schedules to ensure enough staff members are present prior to every shift
- Monitor and train incoming hires and provide technical guidance
- Perform inventory checks and sampling
- Coordinate, with logistics and warehouse, shipping
- Ensure troubleshoot capabilities or developed with all operators and maintenance personnel
- Drives safety, quality, cost and production continuous improvement activities
- Coordinates activities with other departments as needed
Packing Handler
JBS Primo
Brisbane, Wacol
09.2025 - 10.2025
- Resolved problems of missing merchandise, delivery cancellations, and incomplete deliveries.
- Unpacked and examined incoming shipments to record shortages, rectify damages and reject damaged items.
- Sealed, packed, labeled and affixed postage on packages to prepare materials for shipping, utilizing postage meters, and sealing tools.
- Operated shrink-wrap machines, box sealers and labelers to complete jobs quickly.
Accommodation Exchange Cleaner
Xin Xi Shan Lan Guesthouse
Taitung, Taiwan
10.2023 - 11.2023
- Carried out daily cleaning of guest rooms and common areas to maintain high standards of hygiene
- Changed bed linens, cleaned bathrooms, and restocked essential supplies
- Assisted with general upkeep of the guesthouse, including laundry and basic maintenance
- Contributed to a warm and welcoming atmosphere for guests during their stay
- Participated in a cultural exchange program as part of a work-for-accommodation arrangement
Cashier
Carrefour
taipai, Taiwan
07.2015 - 09.2017
- Processed transactions efficiently using POS systems, handled cash and card payments, provided customer service, restocked items, and maintained a clean checkout area
- Maintained custody and proper accounting of daily cash revenue of up to $5,000, ensuring all transactions are performed promptly and efficiently while maintaining exceptional guest service
- Demonstrated knowledge of and accountability for daily sales operations, and profit and loss statements, inventories, labor petty cash
- Emphasized quality of service, up selling, cross selling, public relations, and customer loyalty/retention
Education
High School Diploma -
ABC
CBA07-2015
Skills
- Leadership and collaboration
- Time management
- Attention to detail
- Ability to identify and resolve challenges that lead to production errors
Job Interests
- Cleaning
- Factory Packaging
- Restaurant industry / Food service industry
Self Introduction
I am a hardworking and reliable person with experience in customer service, administration, and retail. I enjoy working both independently and as part of a team. I am quick to learn, responsible, and always willing to take on new tasks. I have strong stress management skills and perform well under pressure. I am currently seeking opportunities in cleaning or factory work to expand my skills and contribute to a productive team environment.
Timeline
Packing Handler
JBS Primo
09.2025 - 10.2025
Front Counter Crew Member
Rice to meet you
05.2025 - 06.2025
Accommodation Exchange Cleaner
Xin Xi Shan Lan Guesthouse
10.2023 - 11.2023
Customer Service Team Leader
WeMo Scooter
10.2017 - 03.2025
Cashier
Carrefour
07.2015 - 09.2017
Fruit Packer
DonnyBrook farm
06.2015 - 09.2025
High School Diploma -
ABC