Summary
Overview
Work History
Education
Skills
Personal Information
Accomplishments
Certification
Timeline
BusinessDevelopmentManager

Ruby Chilton-carter

Bartender/ cleaner
Albany,WA

Summary

Have been out of work for over a year due to focusing on healing and mental illness/homelessness and dv. I managed to do regular therapy and regulate my emotions and get medicated. I need to integrate into a kind environemt / team friendly players. I cherish customer service due to the conversations, i like to feel incontrol an have always been offered the supervisor position & told to go for your managers position

I am capable of running a function of upto 200 grieving people/ funeral or wake service and only had 2 bartenders. I have a can do attitude an I aspire to put a smile on people's face an to grow upwards. Build a place people remember every time they see it

Overview

11
11
years of professional experience
1
1
Certification

Work History

Sales Representative

Vision Australia
03.2018
  • Included making sales, approaching people about the charity and holding long conversations

Supervisor

Skewerz Kebabs
04.2016
  • Supervisor among few workers, experience closing and opening the store, whilst prepping and serving customers at a fast pace, cooking food and handling cash unsupervised

Customer Service

Coles
05.2018 - Current
  • Customer service, cash handling, unpacking and sorting stock

Bartender

Zach Barnes
01.2022 - 05.2025
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Reduced wait times for drinks by efficiently managing the bar area and prioritizing orders.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Enhanced overall guest experience by promptly addressing concerns and resolving issues professionally.
  • Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
  • Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
  • Handled cash and card transactions accurately, reducing discrepancies and balancing till at end of each shift.
  • Boosted beverage sales, designing and promoting range of signature cocktails.
  • Maintained extensive knowledge of cocktail recipes and preparation techniques, ensuring high-quality beverage menu.
  • Contributed to event success, planning beverage menus and efficiently serving large groups.
  • Resolved customer complaints with empathy and professionalism, turning potentially negative experiences into positive ones.

Roar Bar and Grill

Gary and Amanda Managers of Roar Bar and Grill
01.2020 - 12.2022
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Demonstrated strong organizational and time management skills while managing multiple projects. Worked events uoto 500 people for kids bday party. Did 6 days , 10 hr shifts most the time always ran off our feet.

Barrender

Haynes Bar and Grill
08.2019 - 03.2021
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.

Kitchen Hand

Fish and Chips
02.2014 - 04.2015
  • Included customer service, phone orders, kitchen hand, cash handling and closing of the store

Kitchen Hand

Chicken n Fish
08.2015 - 04.2016
  • Including customer service, kitchen hand, cleaning and cash handling and closing the store

Wilson's brewery

Jessica wilson
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Trusted .

Education

Sowilo community school
01.2016

Skills

    previous bartending expectrience since 2019, in busy environments and worked in some of the harder environemts/dodgey environments

  • Driving license
  • RSA
  • Covid certificates
  • 0413 397 520

Personal Information

Date of Birth: 08/14/00

Accomplishments

I have worked since I was 14, i have ran stores and been trusted to open an close by myself. I've done 50 hour weeks for places and let them take advantage of me. And I have worked at places an not had the energy to put into them due to not very nice bosses or companies. I do aspire to be in that family environment work or not, we're people want to get the day done, make money, an do it effectively eith a clean, educated space.

Certification

Cert 4 in community services i have 1 unit left to go (uncompleted left due to homelessness & anxiety)

First aid

Junior fire cadet

Timeline

Bartender

Zach Barnes
01.2022 - 05.2025

Roar Bar and Grill

Gary and Amanda Managers of Roar Bar and Grill
01.2020 - 12.2022

Barrender

Haynes Bar and Grill
08.2019 - 03.2021

Customer Service

Coles
05.2018 - Current

Sales Representative

Vision Australia
03.2018

Supervisor

Skewerz Kebabs
04.2016

Kitchen Hand

Chicken n Fish
08.2015 - 04.2016

Kitchen Hand

Fish and Chips
02.2014 - 04.2015

Sowilo community school

Wilson's brewery

Jessica wilson

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Ruby Chilton-carterBartender/ cleaner