- Pilates
- Sailing
- Sewing & Embroidering
- Baking & Cooking
Ruby Cowan
Sunshine
Summary
Dynamic Outdoor Instructor with proven leadership at The Great Aussie Bush Camp, enhancing participant engagement and safety through innovative training programs. Morning manager and operation rolls developed my skills deeply within CPR and risk assessment. I foster team collaboration and ensure compliance with safety standards, resulting in improved program effectiveness and participant satisfaction.
Overview
8
8
years of professional experience
Work History
Outdoor Instructor
The Great Aussie Bush Camp
01.2023 - Current
- Led outdoor activities, ensuring participant safety and engagement throughout various programs.
- Developed training programs for team members, improving onboarding and skill development.
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Evaluated program effectiveness, implementing feedback to improve participant satisfaction and learning outcomes.
- Conducted risk assessments prior to activities, identifying potential hazards and implementing preventive measures promptly.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
Cashier
McDonald's
02.2018 - 07.2022
- Processed customer orders efficiently in high-volume environment.
- Maintained accurate cash handling and register operations daily.
- Implemented upselling techniques to enhance customer experience.
- Conducted regular inventory checks to maintain stock levels and minimize waste.
- Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers.
- Ensured compliance with food safety regulations during food preparation and handling.
Education
High School Diploma -
Heritage College Lake Macquarie
Dora Creek, NSW10-2022
Skills
- CPR certification
- Team leadership
- Attention to detail
- Time management
- Water safety
- Customer service
Interests
Timeline
Outdoor Instructor
The Great Aussie Bush Camp
01.2023 - Current
Cashier
McDonald's
02.2018 - 07.2022
High School Diploma -
Heritage College Lake Macquarie