Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ruby DeMarchi

Dunsborough,WA

Summary

Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.

Overview

5
5
years of professional experience

Work History

Barista

Evviva Cafe
11.2022 - 10.2023
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Controlled line and crowd with quick, efficient service.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained regular and consistent attendance and punctuality.

Cafe Worker

Evviva Cafe
02.2019 - 10.2023
  • Wiped, sanitized and maintained floors, facility, and equipment to adhere with company standards and procedures.
  • Maintained clean and attractive product displays to entice customer purchases.
  • Produced food and drink products adhering to company quality and quantity standards.
  • Displayed calm and friendly demeanor when addressing and resolving customer issues and complaints.
  • Maintained compliance with company policies and procedures for food safety, sanitation, and quality.
  • Replenished serving stations with fresh food and cleaned up spills.
  • Loaded dishwasher with china and thoroughly hand-washed dishes, pans and utensils to tidy up serving line.
  • Produced food and drink products adhering to company quality and quantity standards

Customer Service Cashier

Evviva Cafe
02.2019 - 10.2023
  • Resolved customer complaints and maintained clean and tidy checkout area.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Met customer service goals and exceeded customer expectations.
  • Enabled customers to feel welcomed, important, and appreciated by answering questions about products sold throughout store.
  • Processed customer orders and accurately handled payment transactions.
  • Operated cash register to record transactions accurately and efficiently.

Cashier

IGA
03.2022 - 02.2023
  • Greeted customers entering store and responded promptly to customer needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.

Casual Team Member

Dunsborough Growers Market
02.2021 - 04.2022
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Operated register to process payments and collect cash payment for order totals.

Education

No Degree -

Saint Mary Mackillop College Busselton
Saint Mary Mary Mackillop College
11.2023

Skills

  • Opening and Closing Duties
  • Beverage Preparation
  • Table cleaning and presentation
  • Ordering Procedures

Timeline

Barista

Evviva Cafe
11.2022 - 10.2023

Cashier

IGA
03.2022 - 02.2023

Casual Team Member

Dunsborough Growers Market
02.2021 - 04.2022

Cafe Worker

Evviva Cafe
02.2019 - 10.2023

Customer Service Cashier

Evviva Cafe
02.2019 - 10.2023

No Degree -

Saint Mary Mackillop College Busselton

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Ruby DeMarchi