Ruby Donaldson
Winthrop,WA
Summary
Motivated and customer-focused individual with hands-on experience in fast-paced retail and service environments. I have strong communication skills, work well under pressure, and take pride in providing positive experiences for customers and team members. I am passionate about the aviation industry and excited to contribute to a dynamic airport environment where teamwork, adaptability, and reliability are essential.
Overview
4
4
years of professional experience
Work History
Cashier
Winthrop IGA
01.2022 - Current
- Provide friendly and efficient service to customers during checkout.
- Handle cash, EFTPOS, and digital payments accurately.
- Assist with customer inquiries and issue resolution.
- Maintain a clean, organised front-of-house area.
- Collaborate with team members to support smooth daily operations.
- Stock shelves and support merchandising tasks when required.
Pizza Maker & Customer Service
Domino’s Pizza Applecross
01.2022 - 01.2023
- Provided customer service both in-store and over the phone.
- Managed fast-paced tasks during peak rush periods.
- Prepared food items and maintained store cleanliness.
- Worked effectively within a team to meet service and quality standards.
Education
Certificate II - Hospitality
Applecross Senior High School
11.2025
Skills
- Customer Service and Communication
- Fast-Paced Team Environment Experience
- Physical Fitness and Ability to Perform Manual Handling Tasks
- Adaptability and Problem Solving
- Positive, Professional Attitude
- Time management skills
- Cash Handling & Accuracy
- Clear communication
- Reliability and punctuality
INTERESTS & GOALS
Aspiring commercial pilot starting Diploma of Aviation (Aeroplane) in 2027. Strong interest in airline operations, airport environments, and customer service. Enthusiastic about gaining industry exposure through ground operations, customer service, or support roles.
Timeline
Cashier
Winthrop IGA
01.2022 - Current
Pizza Maker & Customer Service
Domino’s Pizza Applecross
01.2022 - 01.2023
Certificate II - Hospitality
Applecross Senior High School