Ruby Eglington
Burnie
Summary
Dynamic and detail-oriented professional with a proven track record at Harcourts Burnie, excelling in time management and strong communication. Successfully maintained landlord-tenant relationships and ensured accurate financial reconciliations. Adept at multitasking and providing exceptional administrative support, enhancing operational efficiency and client satisfaction.
Overview
8
8
years of professional experience
Work History
Personal Assistant to Head of Property Management
Harcourts Burnie
03.2024 - Current
- Maintained confidentiality and discretion while handling sensitive information relevant to company operations.
- Ensuring accurate daily reconciling of the Rental Trust Account including tenant direct debit payments
- Diligently processing creditor invoices in preparation for mid & end of month payment runs
- Prepared legal documentation such as lease agreements and assisted in the renewal process to meet expiration dates
Property Portfolio Manager
Harcourts Burnie
02.2019 - Current
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
Receptionist
Harcourts Burnie
02.2019 - 11.2020
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Responded to inquiries from callers seeking information.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
Sales Assistant
So Silver So Gold
09.2017 - 03.2019
- Assisted customers with prompt and polite support in-person and via telephone.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
Cashier
Syd's IGA Everyday
11.2016 - 02.2019
- Handled cash, credit card, and check transactions with accuracy to ensure balanced cash drawers at the end of each shift.
- Assisted in training new employees on cashier procedures, enhancing overall team productivity levels.
- Developed rapport with regular patrons through friendly interactions and personalized service, strengthening customer loyalty.
- Prevented loss through vigilant monitoring of potential theft situations around the register area.
Education
Property Representative License -
Property Agents Board of Tasmania
Tasmania07-2019
Skills
- Time management
- Multitasking and organization
- Strong communication skills
- Administrative support
Timeline
Personal Assistant to Head of Property Management
Harcourts Burnie
03.2024 - Current
Property Portfolio Manager
Harcourts Burnie
02.2019 - Current
Receptionist
Harcourts Burnie
02.2019 - 11.2020
Sales Assistant
So Silver So Gold
09.2017 - 03.2019
Cashier
Syd's IGA Everyday
11.2016 - 02.2019
Property Representative License -
Property Agents Board of Tasmania
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