Ruby Esler
Hoppers Crossing
Summary
Dynamic and results-driven professional with experience at McDonald’s Australia, excelling in customer service and teamwork. Proven ability to multitask effectively while maintaining high standards of quality. Skilled in cash handling and safety awareness, consistently enhancing operational efficiency and promoting a clean, organized environment.
Offering friendly and cooperative attitude, with willingness to learn and grow in dynamic environment. Brings understanding of importance of customer service and teamwork, along with ability to handle tasks efficiently and accurately. Ready to use and develop communication and problem-solving skills in [Desired Position] role.
Overview
2
2
years of professional experience
Work History
Crew Member
McDonald’s Australia
01.2023 - Current
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Cleaned and maintained all areas of restaurant to promote clean image.
Forklift Operator
Toll People, Team Global Express
01.2025 - 05.2025
- Kept warehouse clean and organized by removing debris and returning unused pallets to designated areas.
- Improved warehouse efficiency by skillfully operating forklifts to move, locate, and stack materials.
- Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
- Transported goods between warehouse locations according to shipment and storage needs.
- Operated forklift in compliance with OSHA guidelines and organizational policies.
- Operated equipment safely and efficiently to prevent damage to items and avoid injuries.
- Maneuvered forklift safely using appropriate load rates and maintaining clear visibility of work areas.
- Collaborated with team members to complete tasks quickly and increase overall productivity.
- Minimized product damage through careful maneuvering and transporting of fragile items.
- Communicated with floor managers to determine merchandise placement.
- Enhanced workplace safety by diligently inspecting forklifts before each shift and reporting any issues promptly.
- Maneuvered forklift safely in congested and confined areas using [Skill] and [Technique].
Education
High School Diploma -
Thomas Carr College
Hoppers Crossing, VIC11-2022
No Degree - Animal Studies Cert 1 And 2
The Gordon
Melbourne, VIC10-2021
Skills
- Customer service
- Teamwork and collaboration
- Multitasking and organization
- Time management
- Cash handling
- Cleaning
- Attention to detail
- Customer engagement
- Taking orders
- Flexible schedule
Timeline
Forklift Operator
Toll People, Team Global Express
01.2025 - 05.2025
Crew Member
McDonald’s Australia
01.2023 - Current
High School Diploma -
Thomas Carr College
No Degree - Animal Studies Cert 1 And 2
The Gordon
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