Ruby FerrandCox
Sydney,NSW
Summary
Dynamic and results-oriented professional with extensive experience at SUBWAY® Restaurant, excelling in customer service and team collaboration. Demonstrated ability to enhance service speed and efficiency, resolve complaints effectively, and train new staff, contributing significantly to workplace harmony and customer satisfaction. Skilled in POS systems and inventory management, with a proven track record of fostering customer loyalty through personalized service.
Overview
1
1
year of professional experience
Work History
Sandwich Artist
SUBWAY®Restaurants
07.2022 - 04.2023
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
- Collaborated with team members to maintain a smooth workflow during busy hours.
- Trained new employees on company policies and procedures, contributing to overall team performance and growth.
- Resolved customer complaints professionally, maintaining positive relationships and promoting repeat business.
- Trained team members to prepare sandwiches and other items according to instructions.
- Built rapport with regular customers by remembering their names and preferred orders, fostering a welcoming environment.
- Assisted in inventory management, ordering necessary supplies to prevent shortages and reduce waste.
- Customized orders to accommodate special requests, enhancing customer loyalty.
Education
Bachelor of Arts - Animation Production
UTS
Ultimo, NSW05-2028
High School Diploma -
Gilroy Catholic College
Castle Hill11-2024
Skills
- Customer service
- Teamwork and collaboration
- Problem-solving
- Time management
- Reliability and punctuality
- Effective multi-tasking
- POS system use
- Store opening and closing
- Inventory counts
- Staff training
- Supply restocking
Timeline
Sandwich Artist
SUBWAY®Restaurants
07.2022 - 04.2023
Bachelor of Arts - Animation Production
UTS
High School Diploma -
Gilroy Catholic College
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