Ruby Grafton

- Sales receptionist

- General office management, answering calls, speaking with members, and clerical work

-Social Media post for Instagram and Facebook, orientated towards engaging members in the gym and promoting sales

- General customer service and interactions with members

- Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities

- Improved client satisfaction by promptly addressing concerns and implementing feedback in a timely manner.

- Established trusting relationships with clients and their families through empathetic communication and active listening.

- Promoted independence among clients through skill-building exercises and goal-setting initiatives.

- Developed strong rapport with clients by consistently demonstrating respect, understanding, and genuine concern for their wellbeing.

Responsibilities included; responsible service of gambling, knowledge about Lottery West and the games involved and positive customer interaction

- Personable customer service skills

- Developed a wider knowledge of problem solving skills

Responsibilities include; customer service, tills, tickets, cash flow throughout the day, cleaning and working together in a team environment

- Continuously working on problem solving issues regarding customers and products or prices

- Thouroughly enjoy greeting and serving customers

- Practice a positive attitude that has been acknowledged and complimented by customers

Responsibilities included; morning preparation in baking of breads and pastries, cooking hot chickens, filling new stock and marking down old stock, weekly preparation of breads and pastries, stock take and ordering for additional purchase

- Practices proficient health and safety protocol

- Handled the process of stock taking and ordering stock