Ruby Hehir
Moama,NSW
Summary
My name is Ruby and I am from Australia but am living in Gothenburg on a working holiday visa. I am seeking part/full time employment in Gothenburg. I aim to utilise my extensive and varied experience in customer facing roles as well as develop my Swedish language skills.
Overview
6
6
years of professional experience
Work History
FRONT OF HOUSE/BARTENDER
Star Hotel Echuca
05.2022 - Current
- Taking food orders and preparing a range of drinks (cocktails, coffees and other alcohol) efficiently in a fast-paced environment
- Managing and organising stock and keg rooms
- Performing cash handling responsibilities including counting money at the end of each shift
- Training new hires on proper bartending techniques and safety procedures
- Following alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests in accordance with Victorian RSA
Supervisor
Clubhouse Malvern
04.2024 - 11.2024
- Trained new team members on barista skills, cash handling procedures, and company policies for consistent performance across the team.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
FRONT OF HOUSE/CATERING ASSISTANT
Michelle Theodore Catering
11.2021 - 05.2022
- Barista duties in a high-volume environment
- Serving food and drinks, removing dirty dishes to ensure enjoyable dining experience
- Cleaning up venue after events and assisting with inventory, food storage and closeout tasks
- Facilitating smooth operations through effective communication with other staff members
- Assembling and delivering food and supplies for catered functions to scheduled locations
- Serving meals to large number of guests in a timely manner while demonstrating excellent customer service skills
- Delivering outstanding customer service and hospitality to guests of corporate and private events
- Ensuring compliance with health codes and sanitation standards while preparing food items
WORK EXPERIENCE
Helen Dalton MP
11.2021
- Gained experience, exposure, and knowledge of career-specific procedures and systems
- Developed strong organizational and time management skills by completing multiple tasks simultaneously
- Demonstrated ability to take initiative and work independently on assigned projects
- Demonstrated ability to prioritize tasks based on urgency and importance
- Edited, proofread, and wrote documents for different uses
FRONT OF HOUSE/BARISTA
Riverbank Moama
07.2021 - 11.2021
- Performing opening, closing duties such as setting up, breaking down workstations, restocking supplies
- Carrying out barista duties in a high volume environment
- Greeting guests promptly and courteously, ascertained their dining needs, and provided appropriate service
- Serving food and drinks, removed dirty dishes, and refilled beverages to enhance dining experience
- Assisting customers with menu selections and answering questions regarding food items and beverages
- Continuously monitoring tables for any additional requests or assistance needed by guests
- Managing multiple tasks simultaneously while maintaining high quality standards of service
FRONT OF HOUSE/CATERING ASSISTANT
Crossing Cafe
03.2020 - 07.2021
- Wait staff for large scale events and weddings
- Demonstrated excellent customer service skills while working in a fast-paced environment
- Maintained a positive attitude towards guests at all times by providing friendly conversation during interactions
- Managed multiple tasks simultaneously while maintaining high quality standards of service
- Served food and drinks, removed dirty dishes, and refilled beverages to enhance dining experience
- Ensured compliance with safety standards for proper food handling, sanitation, and cleanliness
RETAIL ASSISTANT/BARISTA
Josh's Bakehouse
02.2019 - 11.2020
- Demonstrated ability to work both independently and as part of a team in a fast-paced environment
- Operated cash registers to process customer transactions
- Displayed strong organizational skills, ensuring store displays were neat and orderly at all times
- Developed excellent customer service skills, including providing advice on product selection to customers
Education
High School Diploma -
Moama Anglican Grammar
Moama, NSW11-2022
Skills
- Fluent in English
- Coffee-making and Latte Art
- Floating cash registers in/out, reconciling discrepancies
- Staff Management and Training
- Excellent Customer Service
- Outgoing and Energetic Personality
- Traditional and Specialty Cocktail Making
- Inventory Management
- New Hire Training
Excellent Communication - Professional Appearance
References
References available on request
Timeline
Supervisor
Clubhouse Malvern
04.2024 - 11.2024
FRONT OF HOUSE/BARTENDER
Star Hotel Echuca
05.2022 - Current
FRONT OF HOUSE/CATERING ASSISTANT
Michelle Theodore Catering
11.2021 - 05.2022
WORK EXPERIENCE
Helen Dalton MP
11.2021
FRONT OF HOUSE/BARISTA
Riverbank Moama
07.2021 - 11.2021
FRONT OF HOUSE/CATERING ASSISTANT
Crossing Cafe
03.2020 - 07.2021
RETAIL ASSISTANT/BARISTA
Josh's Bakehouse
02.2019 - 11.2020
High School Diploma -
Moama Anglican Grammar
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