Ruby Hough
Ascot
Summary
I am a Training & Logistics Coordinator with Clinical Education and have almost 10 years of administration and assisting experience. My area of expertise are working in a fast-paced environment and completing assigned tasks with very high attention to detail. I am a reliable and quick-learning team player with excellent communication, time management and organisational skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Training & Logistics Coordinator
St John WA
02.2024 - Current
- Coordinator of the Passport Training Centre.
- Create the Clinical Education financial year budgets to be presented to Finance.
- Administrate Laerdal servicing contracts and manage contractor’s execution of work.
- Liaise with the RTDCs to build a secondment roster and allocate development courses to each region.
- Arrange domestic travel for seconded paramedics to train regional volunteers.
- Assist the Family Domestic Violence team to organize domestic travel for CPs and SFV trainers.
- Book and manage the education equipment for Clinical training as well as weekly eStock ordering for clinical consumables.
- Coordinate vehicle and Corpus maintenance with Fleet.
- Plan and manage the College room bookings.
- Create LMS classes and sessions for courses running throughout the year.
- Connect Champion for Clinical Education.
Resource Planning Officer
St John WA
01.2023 - 02.2024
- Build and manage the State Control Centre roster.
- Build daily movement schedules and record all SCC staff on the correct shift.
- Create overtime lists to show availability of SCC staff for the fortnight ahead.
- Organise replacement of SCC management team when they are on leave/unavailable. Contact the management pool to see who is available to backfill the position. Update appropriate systems for each management role.
- Coordinate CEP bookings with Paramedics to ensure they are up to date with their training. Liaise with Clinical Education to add booked staff members into LMS.
- Manage and book SCC staff for CEP into suitable dates whether on overtime or on shift.
- Supply movement advices to Metro Paramedics each roster changeover so they are aware of their movements for the roster period.
- Assist with Country Relief arranging for Metro Paramedics to attend to country locations when they are short staffed.
- Organise Country Relief paperwork along with movement advice and provide to the officer.
- Assist the Leave department with organising annual leave for SCC staff. Utilise the leave tracker and plot new officer leave blocks to ensure there aren’t too many staff off at one time. Communicate leave with staff and action requests to alter dates where required.
- General assistance to all my team when required.
Sales Coordinator & Personal Assistant
Century 21 Jones Property Group
01.2020 - 12.2022
- Personal Assistant to the business owner.
- Manage my employer’s calendar scheduling in appointments and meetings.
- Answer my employer’s phone when required taking phone calls and resolving queries.
- Send confirming mail to new clients welcoming them to our office.
- Create invoices for marketing expenses throughout the listing campaign.
- Upload the property to websites and load mid-week and weekend home open times.
- Update sellers weekly how their property is tracking on the market and provide activity reports with statistics of views, enquiries and potential buyers for their property.
- Attend property home opens to show buyers through answering any queries they may have as well as negotiating price.
- Prepare and send Offer and Acceptance paperwork to buyers.
- Arrange appointments for valuers, and structural/timber pest inspections to access the property.
- Address any issues that arise from the structural and timber pest report and liaise with the seller to rectify.
- Coordinate social media and marketing.
- Provide exceptional office support to work colleagues.
Property Manager Assistant
Century 21 Advance Realty
11.2015 - 01.2020
- Assistant to multiple Property Managers.
- Arrange viewings and show prospective tenants through the rental property.
- Process tenancy applications and do thorough checks of each applicant. Present applications to the landlord and create the tenancy with the approved tenant.
- Create the lease agreement and send to each party for signing.
- Attend the property to create the property condition report.
- Conduct the sign up appointment with the tenants and go through the lease agreement explaining their rights and responsibilities during the tenancy.
- Organise property maintenance by communicating with the landlord and arrange contractors to attend for repairs.
- Create water invoices and send to tenants for payment. Follow up outstanding invoices using office procedures.
- Provide office support and reception cover.
Education
Year 12 -
High School
Bunbury, WASkills
- Very strong attention to detail
- Great communication and customer service skills
- Fast learner and enjoy attaining new knowledge
- Multi-tasker and reliable team player
- Proficient in Microsoft Office
- Excellent professional presentation
- Exceptional work ethic
Accomplishments
- Personal/Sales Assistant of the Year 2021 for Century 21 WA
- Personal/Sales Assistant 2nd Quarter 2021 for Century 21 Jones Property Group
- Quality Service Award 2nd Quarter 2018 for Century 21 Advance Realty
- Recognition Award 4th Quarter 2016 for Century 21 Advance Realty
Certification
- Certificate IV in Real Estate
- Certificate II in Business
- Certificate II in Tourism
Timeline
Training & Logistics Coordinator
St John WA
02.2024 - Current
Resource Planning Officer
St John WA
01.2023 - 02.2024
Sales Coordinator & Personal Assistant
Century 21 Jones Property Group
01.2020 - 12.2022
Property Manager Assistant
Century 21 Advance Realty
11.2015 - 01.2020
Year 12 -
High School
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