Summary
Overview
Work History
Education
Skills
Accomplishments
Referees
Timeline
Generic

Ruby Ince

Sydney,NSW

Summary

Recent ANU graduate with a Bachelor of Arts in Psychology and a Bachelor of Criminology (2024). With over six years of experience in client-focused roles, showcasing my strong interpersonal skills, effective communication and a client-centered approach. I am committed to continuous growth and to leveraging my educational background to drive impactful results in dynamic and challenging environment.

Overview

7
7
years of professional experience

Work History

Research Intern

Australian Institute of Criminology
Canberra, ACT
07.2024 - 11.2024
  • Conducted independent research on organised crime from an international perspective, analysing cross-border trends and impacts.
  • Developed a comprehensive report, synthesising findings, and providing evidence-based policy recommendations.
  • Maintained regular communication with a supervisor to ensure project alignment, and incorporate feedback.

Retail Assistant

Bed Bath N Table
Canberra, ACT
10.2022 - 08.2024
  • Provided attentive customer service, assisting clients with product selection, and ensuring a positive shopping experience.
  • Managed inventory, organised displays, and maintained store presentation to support sales targets.
  • Processed transactions efficiently while upholding compliant standards for accuracy and customer satisfaction.
  • Supported team members and contributed to achieving daily sales targets in a fast-paced retail environment.

Admin Assistant

Hal Bowman Recruitment
Canberra, ACT
07.2022 - 10.2022
  • Assisted with candidate sourcing and managed LinkedIn profiles.
  • Conducted market research and engaged in networking activities to support talent pipeline development.

Family Nanny

Independent Family
Canberra, ACT
02.2021 - 07.2022
  • Provided reliable after-school care for two children, including school pickups and transport to extracurricular activities.
  • Managed household tasks such as laundry, light cleaning duties, and grocery shopping when necessary.
  • Assisted with homework and educational activities to support academic achievement.
  • Created nurturing, safe environments to promote emotional, social, and intellectual growth.

Stadium Catering

Gema Group
Sydney, NSW
08.2021 - 03.2022
  • Ensured compliance with Responsible Service of Alcohol guidelines to maintain a safe and enjoyable environment for patrons.
  • Provided efficient food service, handled high-volume orders, and maintained quality standards during peak event times.
  • Supported team operations, assisting with set-up and stock management to keep service areas organised and well-supplied.

Retail Cashier

Bakers Delight
Sydney, NSW
10.2017 - 01.2021
  • Performed opening and closing duties, such as setting up registers, counting cash drawers, and conducting a daily stocktake.
  • Delivered consistent and dedicated service through front-end customer engagement, and trained new members.
  • Stocked merchandise and completed sales floor recovery tasks to maintain readiness for new customers.

Education

Bachelor of Arts - Major & Specialisation in Psychology

Australian National University
Canberra, ACT
12-2024

Bachelor of Criminology -

Australian National University
Canberra, ACT
12-2024

High School Diploma -

MLC Burwood
Sydney, NSW
11-2020

Skills

  • Client support
  • Accurate documentation
  • Effective communication
  • Time management
  • Problem solving
  • Professionalism and confidentiality
  • Adaptability and resilience

Accomplishments

  • Distinguished Achiever in the HSC
  • Year 12 Prefect
  • Level O Coaching Certificate
  • Bronze Medallion

Referees

Bed Bath N Table

Tess Garante - 0425 363 660 - tgarante@hotmail.com

Emily Warren - 0431 581 024 - emilywarren@outlook.com.au

Bakers Delight

Lucia Ching - 0410 317 091

Character Reference 

Naomi Isaac - 0401 161 388

Timeline

Research Intern

Australian Institute of Criminology
07.2024 - 11.2024

Retail Assistant

Bed Bath N Table
10.2022 - 08.2024

Admin Assistant

Hal Bowman Recruitment
07.2022 - 10.2022

Stadium Catering

Gema Group
08.2021 - 03.2022

Family Nanny

Independent Family
02.2021 - 07.2022

Retail Cashier

Bakers Delight
10.2017 - 01.2021

Bachelor of Arts - Major & Specialisation in Psychology

Australian National University

Bachelor of Criminology -

Australian National University

High School Diploma -

MLC Burwood
Ruby Ince