Ruby Johnson
Adelaide Hills,SA
Summary
Experienced Home Support Worker with five years of dedicated service to the elderly, providing compassionate and personalised care. Recently achieved qualification as an Enrolled Nurse, bringing a solid foundation in patient care, medication administration, and clinical procedures. Eager to apply my skills and passion for healthcare in a dynamic and rewarding environment. Committed to delivering high-quality, patient-cantered care while continuously learning and contributing to the healthcare team.
Overview
5
5
years of professional experience
Work History
Home Support Worker
Kalyra
08.2020 - Current
- Supported daily hygiene needs of patients by assisting with bathing, dressing, dental care and personal grooming.
- Monitored clients' overall health and well-being and noted significant changes.
- Provided emotional support during difficult times by actively listening and empathizing with clients'' experiences.
- Contributed to a positive work environment by collaborating with colleagues and maintaining open lines of communication within the caregiving team.
- Entrusted to handle confidential and sensitive situations in professional matter.
- Transported clients to and from medical appointments with safety and efficiency.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Monitored vital signs and reported health concerns to healthcare professionals in a timely manner.
- Offered compassionate end-of-life care for terminally ill clients while maintaining dignity, respect, and comfort throughout their final days.
- Facilitated medication administration according to prescribed schedules and doses.
- Developed trusting relationships with clients, establishing rapport and open communication.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
- Collaborated with interdisciplinary teams to create individualized care plans that addressed each client''s unique needs.
- Advocated for client needs and preferences in care planning discussions, ensuring their voices were heard and respected.
Sales Assistant
Dudley Wines
08.2019 - 04.2020
- Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
- Stocked merchandise, clearly labelling items, and arranging according to size or colour.
- Developed strong rapport with customers and created positive impression of business.
- Boosted store revenue through upselling and cross-selling techniques.
- Managed efficient cash register operations.
- Processed transactions accurately while maintaining a high level of customer service.
- Participated in ongoing training to stay updated on current products, promotions, and industry trends.
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
Education
Diploma - Nursing
TAFE SA
Mount Barker, SA03.2024
High School Diploma -
Kangaroo Island Community Education
Kingscote, SA11.2014
Skills
- Time Management
- Attentive to People
- Reliability and punctuality
- Client Education
- Staff Collaboration
- Client documentation
- Caring Companionship
- Behavioural Management
- Certified in CPR/AED
- Adaptable to change
Timeline
Home Support Worker
Kalyra
08.2020 - Current
Sales Assistant
Dudley Wines
08.2019 - 04.2020
Diploma - Nursing
TAFE SA
High School Diploma -
Kangaroo Island Community Education
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