Kaylee Pamela
Cannington,WA
Summary
Dedicated and compassionate individual seeking an entry-level Support Worker position to apply strong interpersonal skills and a genuine passion for helping others. Known for a warm, friendly, and approachable personality, I excel in building positive relationships and providing person-centred support. I thrive in team environments and am committed to reliability, punctuality, and professionalism. A quick learner with a strong work ethic, I bring attention to detail and a proactive approach to care. With valuable personal and life experience in this sector, I am eager to transition these skills into a professional setting. Available Monday to Friday during school hours and ready to start immediately.
Overview
11
11
years of professional experience
Work History
Team Member
Kentucky Fried Chicken
08.2022 - 01.2023
- Greeting customers warmly and providing friendly, efficient service.
- Collaborating with colleagues and shift supervisors to maintain a positive and productive work environment.
- Resolving customer complaints and concerns in a polite and professional manner, escalating issues when necessary.
- Managing high-volume drive-thru operations, ensuring quick service times and order accuracy.
- Assisting in training and mentoring new team members, sharing knowledge on best practices.
Sales Consultant
Vita Group Limited - Telstra
01.2018 - 09.2018
- Engaging with customers to understand their needs and recommend suitable Telstra products and services (e.g., mobile plans, broadband, NBN, accessories).
- Assisting with device setup and activation, including SIM card installation and data transfers.
- Processing sales transactions, handling payments, and maintaining accurate records in Telstra’s CRM system.
- Ensuring all documentation, contracts, and ID verifications comply with company policies and industry regulations.
- Consistently meeting or exceeding sales targets and KPIs.
Sales Representative
Yale Property Solutions
02.2017 - 02.2017
- Completed a comprehensive one-week Sales Training program, developing essential skills in customer engagement, negotiation, property presentation, and sales techniques within the real estate industry.
Student Early Childhood Educator
Little Buckets
09.2016 - 12.2016
- Ensuring a safe environment by actively supervising children during playtime, meals, rest periods, and educational activities.
- Conducting regular safety checks of play areas, toys, and equipment to prevent accidents and ensure compliance with health and safety standards.
- Engaging in interactive play, storytelling, singing, and arts and crafts to foster creativity and imagination.
- Communicating effectively with parents and caregivers, providing updates on children’s activities, behaviour, and overall well-being if required.
Domestic & Vacate Cleaner
Shan Cleaning Services
01.2013 - 11.2015
- Maintained cleanliness by sweeping, mopping, and dusting all surfaces in assigned areas.
- Cleaned and sanitised bathrooms, kitchens and other similar areas according to established protocols.
- Handled equipment, chemicals, and materials properly and with caution.
- Communicated with staff to address specific cleaning needs and concerns.
Sales Assistant
Lenards Chicken
06.2012 - 10.2012
- Greeted customers entering store and responded promptly to customer needs.
- Assisted in maintaining a clean and organised shop, adhering to strict sanitation guidelines.
- Operated cash register for cash and EFTPOS transactions with excellent accuracy levels.
- Restocked and organised merchandise.
Education
Certificate III - Community Services - Partial Completion
South Metropolitan TAFE
Bentley, WA06-2023
Certificate II - Business - Partial Completion
Employability Skills
Perth, WA07-2016
Skills
- Empathy and patience
- Active listening
- Conflict resolution
- Consulting
- Excellent problem solving skills
- Organisational skills
- Trustworthy
- Compassionate
- Reliable
- Efficient
- Quick learner
- Culturally sensitive
Timeline
Team Member
Kentucky Fried Chicken
08.2022 - 01.2023
Sales Consultant
Vita Group Limited - Telstra
01.2018 - 09.2018
Sales Representative
Yale Property Solutions
02.2017 - 02.2017
Student Early Childhood Educator
Little Buckets
09.2016 - 12.2016
Domestic & Vacate Cleaner
Shan Cleaning Services
01.2013 - 11.2015
Sales Assistant
Lenards Chicken
06.2012 - 10.2012
Certificate III - Community Services - Partial Completion
South Metropolitan TAFE
Certificate II - Business - Partial Completion
Employability Skills
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