Ruby Murray
Highgate
Summary
I am a dedicated, reliable, hardworking individual with experience in customer service and administration in a retail environment. I have a passion for the environment, plants, art, and sustainability. My hobbies include fashion, gardening, drawing, and swimming.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Part-time Sales Assistant
Williams Sonoma Incorporated (West Elm)
11.2021 - Current
- Attend to customer queries and provide responsive ideas and solutions
- Point of sale
- Create promotional displays
- Refunds/ returns
- Maintain store presentation and cleanliness
- Use of EFTPOS machines
- Stock management
- Emailing customers and delivery partners to coordinate stock arrivals and deliveries
- Placing orders including special orders
- Solving customer disputes
- Using NetSuite to follow-up orders, track sales targets and stock checks.
Part-time Sales Assistant
Thingz - Innaloo
03.2019 - 11.2021
- Attend to customer queries and provide responsive ideas and solutions
- Point of sale
- Create promotional displays
- Payment and banking
- Refunds/ returns
- Managing the floor
- Maintain store presentation and cleanliness
- Use of EFTPOS machines
- Store open and close
- Stock management
- Payroll.
Education
John Wollaston Anglican Community School
Bachelor of Science – Botany
Churchlands Senior High School
01.2018
Skills
- Comprehensive understanding of Microsoft programs, NetSuite, and Excel
- Excellent communication skills
- Financial skills
- Problem solving
- Ability to deal with difficult people
- Experience in dealing with people from a variety of backgrounds and cultures
- Being in charge of running a store
- Task and project management
- Ability to achieve targets
- Team player
- Coordinating meetings
- Outstanding customer service
Certification
- Certificate II Business, 2017
- RSA, 2019
Personal Information
Date of Birth: 07/10/00
References
- Store Manager, West Elm, 0411 654 162, natlougheed@gmail.com
- Store Manager, Thingz Innaloo, +61 404 396 982, Dcollins410@outlook.com
Timeline
Part-time Sales Assistant
Williams Sonoma Incorporated (West Elm)
11.2021 - Current
Part-time Sales Assistant
Thingz - Innaloo
03.2019 - 11.2021
John Wollaston Anglican Community School
Bachelor of Science – Botany
Churchlands Senior High School
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