Ruby Neal
Ocean Grove,Australia
Summary
Dependable professional with a proven track record of success across various roles, characterized by a strong attention to detail and a proactive approach. Known for improving processes and workflows, demonstrating strong organizational skills and adaptability in fast-paced environments. Committed to continuous skill development and enhancing operational efficiency.
Overview
5
5
years of professional experience
Work History
Administrator/Customer Experience Manager
Ocean rove bowling club
Ocean Grove, VIC
09.2023 - Current
- Developed and maintained databases for tracking projects, clients, and financial records.
- Supported departmental activities by providing clerical assistance.
- Served as the primary point of contact for external stakeholders, including clients and partners.
- Performed basic bookkeeping tasks such as reconciling accounts receivable and payable.
- Answered incoming calls and responded to customer inquiries.
- Followed up with customer accounts to resolve unpaid or past due accounts.
Social Media Manager
Checker Board Lounge Band
Melbourne, Victoria
01.2021 - Current
- Developed and implemented strategic social media marketing plans.
- Directed social media and digital marketing strategy and initiatives to promote brand building, guest retention and revenue-focused activities.
- Crafted visual designs and brand messaging elements for consistency across digital advertising and marketing platforms.
- Developed content for blog posts, landing pages and social media platforms to further marketing endeavors.
- Produced films and other video products, regulating distribution and operating film library.
Marketing Coordinator
Ocean Griove Bowling club
Ocean Grove, VIC
09.2023 - 12.2024
- Supervised creation of marketing materials and collateral.
- Developed brand marketing plan strategies to increase brand awareness.
- Planned advertising campaigns for online, print and other mediums.
- Assisted with communication strategies and implemented tactics to support business objectives.
- Maintained a library of marketing collateral including images and videos.
- Monitored social media trends and best practices to drive continuous improvement.
- Prepared marketing campaign budgets with finance personnel.
Product Photographer
Cherry Winx
Ocean Grove, Victoria
06.2021 - 10.2023
- Provided detailed asset management, file naming and image drops.
- Collaborated with clients to plan shoots and boost satisfaction with photos.
- Manipulated and performed color balance for final images.
- Explained price and package details to customers.
- Scouted locations and curated props for photography shoots.
- Set up lights, backdrops and props for shoots and events.
Waitress
Piping Hot Chicken shop
Ocean Grove, Victoria
01.2020 - 01.2021
Education
Advanced Diploma - Screen And Media
Oxygen College
07.2023
Certificate 1-4 - Screen And Media
Diversitat
Geelong12.2022
High School Diploma -
Kardina International College
Geelong 12.2020
Skills
- Data entry
- Attention to detail
- Database management
- Customer service
- Resourceful and analytical
- Team collaboration
- Data analysis
- Bookkeeping
- Technical support
- Reporting and documentation
- Recordkeeping and file management
- Clerical support
- PC proficient
- Meeting facilitation
- Administrative support
- Trend analysis/prediction
Timeline
Administrator/Customer Experience Manager
Ocean rove bowling club
09.2023 - Current
Marketing Coordinator
Ocean Griove Bowling club
09.2023 - 12.2024
Product Photographer
Cherry Winx
06.2021 - 10.2023
Social Media Manager
Checker Board Lounge Band
01.2021 - Current
Waitress
Piping Hot Chicken shop
01.2020 - 01.2021
Advanced Diploma - Screen And Media
Oxygen College
Certificate 1-4 - Screen And Media
Diversitat
High School Diploma -
Kardina International College
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